02/06/10 Company Overview: Dunkin’ Donuts claims to be the world’s largest coffee and baked goods chain‚ serving 2.7 million customers per day at approximately 8‚800 stores in 31 countries which include approximately 6‚400 Dunkin’ Donuts locations throughout the USA. This figure compares with the 15‚011 stores of coffee chain Starbucks‚ whose baked goods are usually prepared out of shop. Most Dunkin’ Donuts stores are franchises. There are no Dunkin’ Donuts stores anywhere in the state of California
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How does Dunkin’ Donuts build long-term customer relationships? To build strong‚ profitable‚ long-term customer relationships‚ Dunkin’s Donuts has developed marketing strategies and plans. The firm must determine how to best create value for its chosen target market. So‚ the firm should connect with his customers to establish and strengthen customer relationships. • Target Market: International coffee and donut retailer • Positioning: Dunkin’ Donuts serves its donuts or coffee for customers
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A Proposal to launch the coffee range of Dunkin’ Donuts in the UK market Contents Title Page Number Executive Summary 3 1. Introduction 4 2. Company Overview 4 3. Attractiveness Assessment 1. Market Size 5 2. Competition 6 3. Consumer expenditure 6 4. Coffee consumption 7 5. Rate of growth 7 4. SWOT 8 5. Marketing Mix 9 6. Marketing Segmentation 11 7. Target Market 12 8. Product Positioning 12
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Strategic Positioning of Dunkin’ Donuts February 18‚ 2008 Introduction: In the competitive world of the coffee industry‚ or any industry for that matter‚ it is essential for companies to have a clear understanding of what they do best‚ and where they can be the best. Dunkin’ Donuts is well known by generations and loved by a growing number of customers around the world. It was first established in 1950‚ in Quincy‚ Massachusetts‚ by William Rosenberg. Back then‚ William had a
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role and meaning of Dunkin’ Donuts in New England eclipses its local origin story. After successfully operating the Industrial Luncheon Service‚ serving factory workers during World War II from mobile carts‚ William Rosenberg opened the first Dunkin’ Donuts store ten miles outside Boston in Quincy‚ Massachusetts in 1950 (Rosenberg & Keener 2001). [If you’re not from New England‚ you might be as surprised as I was that this town is pronounced Quin-zzee.] Dunkin’ Donuts’ origin story is also relevant
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A Case Study on Dunkin’ Donuts Dunkin’ Donuts is a world’s leading American global doughnut company and coffeehouse chain based in Canton‚ Massachusetts. It serves more than 5 million customers per day. It sells more than 70 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels‚ breakfast sandwiches and other baked goods. In 1950‚ Bill Rosenberg opened the first Dunkin’ Donuts shop in Quincy‚ Massachusetts. Dunkin’ Donuts licensed the first of many franchises
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GLOBALIZATION AND ITS IMPACT ON DUNKIN’ DONUTS SUBMITTED TO: SUBMITTED BY: CESAR POLVOROSA JR. RAVNEET SIDHU
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Overview of Donut Factory Donut Factory is based in Singapore. We specialize not only in gourmet donuts made from our proprietary recipe‚ but also in meals‚ snacks and an extensive array of beverages. We opened our first ’theatre style’‚ take-away outlet in December 2006 and were blown away by the fantastic response we received from our customers starting day one. Since then‚ we continuously push ourselves to offer an innovative array of products at our take-away outlets and our contemporary
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Rosenberg opened his first coffee-and-doughnut shop in Quincy‚ Massachusetts‚ in 1950. In 1995 he began licensing the right to imitate his retail operation to independent owner/operators‚ called franchisees. Business format franchising‚ as this type of cloning relationship came to be known‚ was in its infancy in the early 1950s. By the late 1980s‚ however‚ business format franchising had become a major force in retailing in the United States. Meanwhile‚ Dunkin’ Donuts had experienced similar growth
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DUNKIN’ DONUTS HISTORY PHILOSOPHY:“Make and serve the freshest‚ most delicious coffee and donuts quickly and courteously in modern‚ well-merchandised stores.” This philosophy still holds true today and is the foundation that has enabled Dunkin’ Donuts to grow into the largest coffee and baked goods chain in the world. DUNKIN’ DONUTS FACT SHEET Founded in 1950‚ Dunkin’ Donuts is America’s favorite all-day‚ everyday stop for coffee and baked goods. Dunkin’ Donuts is a market leader in the hot
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