“Don’t be a settler‚ get rid of cable and upgrade to Direct TV.” This phrase in the “The Settlers: Satisfaction” ad makes viewers question if they are not getting the most out of life. This ad begins in a regular urban neighborhood with one old time farm house situated in the middle. The family shown are old fashioned people who live off the land. The mother asks the father why they don’t switch to Direct TV. The father insists they are settlers and‚ since they are settlers‚ it means they can ‘settle’
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TOPIC : JOB SATISFACTION COURSE TITLE: ORGANISATIONAL BEHAVIOR TABLE OF CONTENTS A. INTRODUCTION…………………………………………………… B. RESEARCH ON JOB SATISFACTION…………………………… C. ISSUE RELATED TO JOB SATISFACTION…………………….. D. OBJECTIVE OF THE RESEARCH………………………………. E. METHODOLOGY OF THE RESEARCH………………………… F. FINDING OF THE RESEARCH…………………………………… G. DISCUSSION AND THEORY……………………………………… H. CONCLUSION AND RECOMMENDATIONS…………………... I. REFERENCE………………………………………………………… J. APPENDIX…………………………………………………………… Page 3
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Business Dilemma The Broadway Cafe has been in business since 1952 and has never had a single competitor in the neighborhood. One of your employees has heard a rumor that Starbucks might be opening a store a few blocks away. Your staff is worried and is looking to you to provide reassurance that the competition will not affect your business. PROJECT FOCUS: * Determine a strategy for addressing your employees concerns‚ building loyalty among your customers‚ and remaining competitive in a changing
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htm IJQSS 1‚1 Service quality‚ customer satisfaction‚ and behavioral intentions in fast-food restaurants Hong Qin and Victor R. Prybutok Information Technology and Decision Sciences Department‚ College of Business Administration‚ University of North Texas‚ Denton‚ Texas‚ USA Abstract Purpose – This study aims to explore the potential dimensions of service quality‚ and examine the relationship among service quality‚ food quality‚ perceived value‚ customer satisfaction and behavioral intentions in fast-food
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“Employee Satisfaction in Kotak Mahindra” Certificate This is that the project titled “Employee Satisfaction in Kotak Mahindra” is an academic work done by “Amit kumar shah” submitted in the partial fulfillment of the requirement for the award of the Degree of BBA from MAIMS .It has been completed under the guidance of MR. JAGAT JYOTI BARUA . We are thankful to Kotak Mahindra for having allowed our student to undergo project work training . the authenticity of the project work will be examined
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stratification with reference to TANCEM” is intended to determine the dealer satisfaction‚ Products awareness‚ fluctuation of demand and needs and wants of the dealers. Primarily the well defined objectives one framed according to the study. Then questionnaire is prepared based on the defined objectives. The prepared questionnaire is used to get way of personal interview from the dealers. The response given by the customers are analyzed and interpret using different types of statistical tools such
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Congruency on Customers ’ Emotions and Satisfaction Ingrid Y. Lin & Anna S. Mattila a a b School of Travel Industry Management‚ University of Hawaii at Manoa‚ Honolulu‚ Hawaii‚ USA b School of Hospitality Management‚ The Pennsylvania State University‚ University Park‚ Pennsylvania‚ USA Published online: 15 Oct 2010. To cite this article: Ingrid Y. Lin & Anna S. Mattila (2010): Restaurant Servicescape‚ Service Encounter‚ and Perceived Congruency on Customers ’ Emotions and Satisfaction‚ Journal
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have recently inherited my Grandfather’s coffee shop‚ The Broadway Café‚ which is conveniently located in Troy‚ Michigan near Walsh College. The café offers many different kinds of specialized coffees‚ teas‚ and a full service bakery. Since the café opened in 1952 it has been a local hotspot for people near the neighborhood. Unfortunately‚ my Grandfather was very “old school” so the café is in great need of some renovation. The Café needs faster ways to put in orders‚ track inventory and sales‚ and
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At the Northstar Café‚ Enjoy a Bit of Urban Columbus Flavor Established in 2004‚ the Northstar Café has been serving Columbus natural and locally grown foods for over a decade. Their menu features New American cuisine in a comfortable but upscale dining environment. The vibe in the restaurant is a sort of urban casual chic. Everything is clean and modern and tastefully decorated. But it’s the food that keeps customers coming back. The dedication to quality and organic ingredients makes for delicious
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Concept of Patient Satisfaction Nursing theories gives directions and guidance for structuring nursing practice and also these theories are the part of nursing education and research. Many of the nursing theories are based on the concept of caring. Watsons Human caring theory one of the well-known caring theory. The institution I work for uses the caring model which is based on the human caring theory of Jean Watson. “Transpersonal Caring Relationship” is the foundation of her theory. Watson based
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