ENTERPRISE RESOURCE PLANNING (ERP) SYSTEM Table of Contents INTRODUCTION What is ERP? Enterprise resource planning (ERP) systems integrate internal and external management information across an entire organization‚ embracing finance/accounting‚ manufacturing‚ sales and service‚ customer relationship management‚ etc. ERP systems automate this activity with an integrated software application. The purpose of ERP is to facilitate the flow of information between all business functions inside the
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you have a supply chain. Some supply chains are simple‚ while others are rather complicated. Supply chain management (SCM) is a process used by companies to ensure that their supply chain is efficient and cost-effective. A supply chain is the collection of steps that a company takes to transform raw components into the final product. The following are five basic components of SCM. 1. Plan 2. Develop (Source) 3. Make 4. Deliver 5. Return. Plan: The first stage in supply chain management is
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This report is an analysis of business intelligence systems currently available to our business. As an introduction‚ I will address in general terms why we need to purchase a business intelligence system and how it will aid our business. Then I will discuss several applications in detail‚ paying particular attention to the information and analysis capabilities of each‚ and the hardware and software required for each. Finally‚ I will conclude with a short evaluation of the products discussed and
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large volumes of business data. The use of database systems in supporting applications that employ query based report generation continues to be the main traditional use of this technology. However‚ the size and volume of data being managed raises new and interesting issues. Can we utilize methods wherein the data can help businesses achieve competitive advantage‚ can the data be used to model underlying business processes‚ and can we gain insights from the data to help improve business processes? These
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SCM Models and Optimization‚ SCOR Metrics‚ etc Abstract: The value of supply chain systems is judged based on the results they deliver. As with most models‚ a model is only as good as the execution of the standards it represents. Incorporating the SCOR-model into a supply chain visibility solution will have the greatest impact if the standardized metrics are defined properly‚ implemented correctly in executed time and acted upon if necessary. Actionable data is possible when visibility solutions
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Defining CRM Customer relationship management in its broadest sense simply means managing all customer interactions. In practice‚ this requires using information about your customers and prospects to more effectively interact with your customers in all stages of your relationship with them. We refer to these stages as the customer life cycle. The customer life cycle has three stages: ■ Acquiring customers ■ Increasing the value of customers ■ Retaining good customers It is a concept of understanding
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Every supply chain must include all 5 stages. Answer: False Difficulty: Easy 7. The cycle view of a supply chain holds that the processes in a supply chain are divided into a series of activities performed at the interface between successive stages. Answer: True Difficulty: Moderate 8. The cycle view of a supply chain holds that the processes in a supply chain are divided into 2 categories depending on whether they are initiated in response to or in anticipation
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1. Define supply chain integration process and need for creating an effective supply chain organization structure. Explain with an illustration. Supply chain management (SCM) is the management of a network of interconnected businesses involved in the provision of product and service packages required by the end customers in a supply chain. Supply chain management spans all movement and storage of raw materials‚ work-in-process inventory‚ and finished goods
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CRM in Banking Implementing a CRM in banking industry can be very challenging. CRMnext optimizes existing customer strategies and makes them future-proof without affecting your bank’s flexibility‚ unlike other banking CRM systems. Our banking solution helps to increase customer satisfaction and boost revenues by streamlining processes on a powerful technology platform which enables transformation from a product centric to a customer centric organization. Banks can no longer rely on customer
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of Business Intelligence (BI) Business intelligence (BI) is a broad category of applications and technologies for gathering‚ storing‚ analyzing‚ and providing access to data to help enterprise users make better business decisions. BI refers to computer-based techniques used in spotting‚ digging-out‚ and analyzing business data‚ such as sales revenue by products and/or departments‚ or by associated costs and incomes. BI technologies give historical‚ current‚ and predictive views of business operations
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