strategies discussed are Kaplan and Norton’s “Balanced Scorecard”‚ and Porter’s “Five Forces”. Kaplan and Norton present a model that help businesses investigate and understand their internal resources‚ and how to align high-level goals to objectives. Porter’s model attempts to help businesses identify and understand the external forces that affect strategic management and long-term sustainability. Keywords: Strategic Management‚ Balanced Scorecard‚ Measurement‚ Strategic Planning
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concentrates on the Infosys Group and the approach in which its executive management had elected to handle the firm’s human resources issues as they evolved‚ along with their challenging issues‚ during numerous stages of this pioneer company’s road to sensation. It also talks about iRace (Infosys Role And Career Enhancement tool‚ which had a negative effect on their image as an apex company resulting in 4500 employees leaving their occupations. The opening years that led to Infosys becoming a viable
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Balanced Scorecard: USPS Keller School of Management BSOP-588 Managing Quality Professor Robert Lee February 8‚ 2014 Introduction Performance management systems are often designed to enable organizations to plan‚ measure and control their performance‚ so that decisions‚ resources and activities can be better aligned with business strategies to achieve desired results and create shareholder value. The Balanced Scorecard is a performance tool using financial and
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an organization. Since inventing in 1990s‚ Balanced Scorecard was received a wide range of use and promotion in the global business community‚ including profit and non-profit organizations. The article proposes the application the Balance Scorecard in higher education to improve quality in universities. II/ Literature Review 1. The Balanced Scorecard The Balanced Scorecard (BSC) is a system of measurement which was first introduced by Robert S. Kaplan and David D. Norton in 1992. Main feature of
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Success of the Balanced Scorecard The change can be described as a success when the BSC is working well‚ this can occur when certain goals and conditions are met. Those conditions will be described in this section. Once a project aligned with goals and strategies of the organization is chosen‚ project members selected‚ and proper communication of goals has been provided to the project team‚ it is possible to develop a balanced scorecard to monitor the project (Devine et al.‚ 2010). According
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Human Resource Management Practices in Infosys INTRODUCTION "Our assets walk out of the door each evening. We have to make sure that they come back the next morning." (Narayana Murthy‚ CEO Infosys). Infosys technology‚ a leading software company based in India‚ was voted as the best employer in the country in many HR surveys in the recent years. The company is well known for its employee friendly HR practices. Though Infosys has grown to become a US $ 2 billion company by the year
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Please address all correspondence to Prof. Ram Subramanian‚ School of Business‚ Montclair State University‚ Montclair‚ NJ 07043‚ USA. E-mail: Subramanianr@mail. montclair.edu. Infosys Technologies Limited: The Global Talent Program T.V. Mohandas Pai‚ Director and Member of the Board for Infosys Technologies Limited (Infosys)‚ the Bangalore‚ Indiabased information technology company‚ eased his six-foot three-inch frame into his office chair and pulled up the latest US recruitment report. It was Monday
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pp. 147–160 COMMENTARY Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part II Robert S. Kaplan and David P. Norton Robert S. Kaplan is a Professor at Harvard University and David P. Norton is founder and president of the Balanced Scorecard Collaborative in Lincoln‚ Massachusetts. In a previous paper (Kaplan and Norton 2001b)‚ we described the role for strategy maps and Balanced Scorecards to develop performance objectives and measures linked
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The approach of a balance scorecard in achieving strategic objectives in organisation. Introduction: In current upsurge in economic condition globally brought on by competition and uncertainty‚ all organisations are impacted with need for changes to remain viable in performance of duties. This trend have prompt companies in adopting suitable approach which are unique to its operation and thus being effective in achieving goals objectives and prospect for development. The development of
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Background Infosys the software giant’s from India was started in 1981 by a set of seven information technology professionals with only $US 250 but over the period of thirty years they have developed into an organisation generating software export revenue of more than US$ 7 billion. Infosys has offices in more than 30 many countries in the world and has an employee strength of approximately 1‚ 60‚000. Infosys provides consultancy and software development services for both for the home market (i
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