Measuring the services quality of Celcom Broadband in Politeknik Kota Kinabalu Azrin Bin Jalasi Jabatan Perdagangan Politeknik Kota Kinabalu azrin@polikk.edu.my Noorain Imbug Jabatan Perdagangan Politeknik Kota Kinabalu Noorain@polikk.edu.my Ramdan Ali Jabatan Perdagangan Politeknik Kota Kinabalu Ramdan@polikk.edu.my Abstract The main focus of this study is to investigate the customers’ satisfaction towards the Celcom Broadband services quality in Politeknik Kota Kinabalu
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There are a number of different methods to measuring strength. Including‚ strength tests‚ for example‚ bench press‚ squat and deadlift. However‚ to gain a precise amount of force production through a muscle contraction‚ a type of dynamometer must be used. The Biodex has shown to be reliable and accurate throughout numerous amounts of studies. To test force production‚ the main method is through an isokinetic test. One of the most reliable and advanced systems is the Biodex isokinetic system. Asundi
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Measuring the effectiveness of human computer interaction - HCI - can be complex as it involves many influencing factors‚ some of which are determined on an emotional level (making it subjective rather than quantitative). The effectiveness of HCI relates to the usability of a computer system by a human. For a computer to be effective‚ HCI levels must be high. In simple terms‚ a computer that is difficult to use is not a good computer. Indicators of the effectiveness of HCI There are a
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A STUDY ON COMPETENCY MAPPING AS A TOOL FOR EMPLOYEE DEVELOPMENT CONDUCTED AT RANE ENGINE VALVE LTD. A Project Report submitted to UNIVERSITY OF MADRAS In partial fulfillment of the requirement for the award of the degree of BACHELOR OF BUSINESS ADMINISTRATION Submitted by J.ENOCK (NG70577)‚ P.JUSTIN VIMAL RAJ (NG70581)‚ N.MAGESH (NG73102)‚
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Impact of Core Competencies on Competitive Advantage: Strategic Challenge Jehad S. Bani-Hani Department of Business Administration‚ Jadara University‚ Irbid‚ Jordan E-mail: dr_jbanihani@yahoo.com Tel: +962-777404102; Fax: +962-2-7201210 Faleh‚ Abdelgader AlHawary Department of Business Administration Applied Science Private University‚ Amman‚ Jordan E-mail: Alhawary2002@yahoo.com Tel: +962-795777198; Fax: +962- 6- 5232899 Abstract This study examines the impact of core competencies on competitive
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Despite a growing interest of competency among mangers and human resource professionals in recent years‚ the modern competency movement in industrial-organizational psychology actually dates from the mid1950’s and early 1970’s. In that regard‚ John Flanagan’s work (1954) and Dave McClelland’s studies (1970) might be cited as two landmark efforts that originally invented the concept of competency. A Precursor of Competency Modeling : The Work of John Flanagan. A seminal article published
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HLT 418V Grand Canyon University January 17‚ 2013 Cultural competency‚ what exactly is it? Does it have importance in society today and who has the capability to influence change if needed? Researching cultural competence you may find several definitions or interpretations’ depending on where the information is being gathered. Cultural competence refers to a combination of awareness‚ attitudes‚ skills and behaviors related to health care providers ’ ability to care for diverse groups of patient
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COMPETENCY MAPPING – A RIGHT CONCEPT TO EMULATE Prepared by A.Madhu Lecturer‚ Department of Management studies Einstein College of Engineering‚ Sir.C.V.Raman‚ Seethaparpanallur Tirunelveli-12 627012 Madhuindia2008@gmail.com T.Rita Rebekah Head‚ Department of English Einstein College of Engineering‚ Sir.C.V.Raman‚ Seethaparpanallur Tirunelveli-12 627012 ritarebekah@gmail.com Dr.R.Mohan
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Definition and Measurement of Corruption Essay in the course: “Governance‚ Institutions and Corruption” University of Macedonia‚ Thessaloniki Fall 2014/2015 Robin Kremer Matthias Schipp Table of contents 1. Introduction 2. Main part 2.1. Definition 2.1.1. Problematic of definiton 2.1.2. Criteria of differentation 2.1.3. Approaches 2.2. Measurement 2.2.1. Implications of definition for measurement 2.2.2. Methodology of measurement and problems 2.2.3. Data acquisition 2.2.4. Data analysis using indexes
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Measuring Customer Satisfaction Introduction Determining the do’s and don’ts of customer satisfaction should be regarded as an instrumental business practice. There should be nothing arbitrary about gathering information‚ and simply tracking numbers is a waste of time and effort. If an organization is not using good reliable data‚ then‚ most likely the organization is doomed to fail. According to James Evans and William Lindsay (2011)‚ “Meeting customer expectations (that is‚ providing satisfiers)
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