"Importance of accessible complaints procedures in health and social care" Essays and Research Papers

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    People use different ways to communicate with other people‚ depending on the situation in a health and social care setting. Informal is mostly used between people who know each other very well and formal for individuals who do not know others to well or have not met before. People who are expected to talk in a formal language in a health and social care setting are the care workers. Care workers should ensure they know the difference between the two different conversational languages and use the

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    to get visits from friends and family - some people don’t like hospitals also more one on one with the individual. Also to be more independent. 1.3 The support that individuals might need could be home care workers‚ health visitors‚ nurses‚ doctors‚ social services eg social worker‚ voluntary services‚ meals. This is just as it sounds. The individual has the right to know what support is available and they will probably need help to find out what they are entitled to. Without financial

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    age this is one of the signs of discrimination which should be prevented in the future in the health and social care setting. Conventions‚ legislations and regulations When following the rules and regulations it is most important when this is done to not overlook laws which are meant to be looked at which you will need to be fully aware of when working as a professional in a health and social care setting. This is when a rule or a process is taken place and then agreed on according to the law

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    Task 3 : A Guidance Notes for Social Care Workers to help Deal with Complaints *The home has a policy to welcome complaints and look upon them as an opportunity to learn‚ adapt‚ improve and provide better services. *The home believes that failure to listen to or acknowledge complaints will lead to an aggravation of problems‚ residents dissatisfaction and possible litigation. The home supports the principle that most complaints‚ if dealt with early‚ openly‚ and honestly‚ can be sorted

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    M1- Assess the effects on those using the service of 3 different discriminatory practices in health and social care setting. There are many forms of discrimination for example ageism‚ sexism‚ racism. All of these discriminatory practices can have an effect on people especially those who use health and social care provision. Racism- In a health centre a women wanting to see a specific gender of doctor‚ but there is no doctor there which she wants to see so then maybe this women will not be seen

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    This means to apply laws in a health and social care setting. A legalisation in the work place informs employees what is and what is not legal practice. A law is the system of rules which a particular country or community recognizes as regulating the actions of its members and which may enforce penalties. Regulations are the rules of work providers amongst the organisation in which you work for‚ it is important that we outline the difference and inform employee’s what is permissible and what is not

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    and family as its all private and confidential. 1/2 Relationship in health and social care setting comes in three types policy making‚ adminidtrive and the hand on staff working relationship. 2/1 Enable you to know your job role and responsibility. If you have had no training you could ask your team leader or manager to show you are ask for full training‚ so you don’t put yourself or other at risk of injury. 2/2 there are care plans in place which I read for the needs of the client and commotion

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    Bullet point 1: Health&well-being: Health and well-being can change over time and vary between different cultures and life stages. Health and well-being can be described as the absence of physical illness‚ disease and mental distress. This is a negative definition of health and well-being. Health and well-being can be described as the achievement and maintenance of physical fitness and mental stability. This is a positive definition of health and well-being. Health and well-being as a result

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    self-confidence would be affected because everyone surrounding the individual would know that the individual suffers from dementia. This would also affect their social life because no one would want to associate with someone who regularly forgets what is happening around them. If the individual is taken to a residential home it becomes easier for them because care workers would be helping the person to try and recollect their memories if they can. The self-esteem of an individual who is having difficulties in

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    9JQ M: 07534576932 E: stelladike@gmail.com PERSONAL SUMMARY A well-mannered‚ polite and hardworking care assistant who is able to work closely with other health care professionals in any pressurised environment. I have an awareness‚ understanding and commitment to the protection and safeguarding of clients under my care‚ and a long track record of not only maintaining service standards but also improving them. I have the hands on experience and technical expertise

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