Delivering Learning and Development Activities: Customer Service Presentation Review 3.1 Feedback When planning and presenting my training session a factor that influenced it was my own knowledge of customer service training. Like others I taught‚ I had already gone through the process at work. I learnt the basic principles and adapted this in the workplace to provide excellent customer service. According to Don Kirkpatrick (2006) "Trainers must begin with desired results and then determine
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INTRODUCTION Support groups bring together people facing similar issues‚ whether that’s illness‚ relationship problems or major life changes. Members of support groups often share experiences and advice. It can be helpful just getting to talk with other people who are in the same boat. While not everyone wants or needs support beyond that offered by family and friends‚ you may find it helpful to turn to others outside your immediate circle. A support group can help you cope better and feel less
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QUALITY ASSURANCE IN OPEN SOURCE SOFTWARE DEVELOPMENT: A SYSTEMATIC LITERATURE REVIEW Abstract Background : A software development methodology was initiated from the concept of sharing the source code. In 1998 it was named as open source software development. Objective : To collect and analyse reported issues on quality assurance in open source software development Method : Based on the guidelines for conducting a Systematic Literature Review(SLR) by Kitchenham. Results : This paper present
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Adult Learning and Learning Styles When one thinks about education thoughts are naturally turned toward adolescents. In today’s society the media is quick to expose flaws in the educational system. One rarely thinks about the educational needs of adults‚ but for many adults there is a large need for continuing their education. One might venture to ask the question what is adult learning? According to Malcolm Knowles adult learning is a process of self-directed inquiry (Urological Nursing‚ 2006)
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6.0 DECISION SUPPORT SYSTEMS A decision support system (DSS) is a computer-based information system that supports business or organizational decision-making activities. DSSs serve the management‚ operations‚ and planning levels of an organization and help to make decisions‚ which may be rapidly changing and not easily specified in advance. DSSs include knowledge-based systems. A properly designed DSS is an interactive software-based system intended to help decision makers compile useful information
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Connections Between Parental Involvement and Academic Achievement Among Hispanic and Non-Hispanic Students Arelí Dohner-Chávez Abstract This study used a correlational design to investigate how parental involvement and ethnicity (Hispanic vs. non-Hispanic) is related to the academic achievement (measured by grade point average) of college students. Participants included 48 Hispanic and 40 non-Hispanic college students who were asked about parental involvement received during their primary education
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The addiction to devices are becoming more and more vivid in this period of time. Quite frankly‚ how many times have we seen a child cry‚ and their parent lends them their iPhone to cease their crying. Raising kids in this type of environment may seem a little overwhelming for the parents with all the potential negativity that navigates throughout their kids. Most of the time‚ these knowledges that they absorb often create their identity. It is quite fascination how parents cope with their offspring
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acquisition of knowledge or skills through experience‚ practice‚ or study‚ or by being taught. 2. Knowledge acquired in this way. Types of Learning Styles Types of Learning Styles: The Three Main Types There are three main types of learning styles: auditory‚ visual‚ and kinesthetic. Most people learn best through a combination of the three types of learning styles‚ but everybody is different. Auditory Learners: Hear Auditory learners would rather listen to things being explained than read about
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Claire Daniel Unit 5: Professional care in children’s care learning and development. 1. Understand the values‚ principals and statutory frameworks that underpin service provisions in children’s care‚ learning and development. 1.1 ‘National Occupational Standards (NOS) describe best practice by bringing together skills‚ knowledge and values. National Occupational Standards are valuable tools to be used as benchmarks for qualifications as well as for defining roles at work‚ staff recruitment
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Improve own performance in a business environment. 1.1 - The purpose and benefits of continuously improving performance at work is important to enhance your career‚ moving up the organization that you are working in or getting a new job with the new founded skills. Also means that you have great pride in your work and before more efficient. Once you have improved in one thing there will always be something else you can improve on. Having monthly or yearly reviews in your workspace allows you to
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