THE CUSTOMER SATISFACTION SURVEY REPORT FOR TVS motors SIP project report submitted in partial fulfillment of the requirements for the PGDBM Program Submitted by‚ Anubhav Sharma ACKNOWLEDGEMENT I take this opportunity to express my sincere thanks and deep gratitude to all those who extended their whole hearted co-operation and helped me in completing this project successfully. First of all‚ I would like to thank Mr. Niraj Kulshreshtha (AGM Planning & Service) for giving me an opportunity
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TABLE OF CONTENTS S.No. CONTENTS Chapter 1 Introduction to the study 1.1 Brief overview of study 1.2 Objectives of the study 1.3 Scope & significance of the study 1.4 Limitation of the study Chapter 2 Research Methodology 2.1 Universe 2.2 Simple size and sampling technique 2.3 Data collection 2.4 Tools of presentation Chapter 3 Industry Overview 3.1 Past‚ present and future trends 3.2 Major Players and their respective market share Chapter
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HONDA TODAY Masami Kamimura has several decisions that he must make regarding the Honda Today and its future in the current Honda lineup. In the past few years‚ Honda invested ~5 billion in the Today and its R&D and production. Even with 22% of the market share for the Today‚ its total sales were only 100‚660 units for the 1987 sales. The Honda today is known for its small size and compact vehicle. It is an economy car to cater to the low-middle class families. The return on this car is marginal
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major players in the Indian motorcycles market are Hero Honda CBZ‚ Bajaj Pulsar‚ TVS and Apache. Other brands include Splendor‚ Passion‚ Fiero‚ Victor‚ Star City‚ Boxer‚ CD Dawn‚ Karizma‚ Caliber‚ etc. Having classified the motorcycle brands into economy‚ executive‚ and premium segments‚ Bajaj stands as the leader in the economy segment‚ Hero Honda leads in the executive segment‚ and there is a competition in the premium segment between Hero Honda and Bajaj. The following are the main factors that affect
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BAJAJ V/S HERO HONDA SUBMITED TO SUBMITED BY Prof. Sarita Pattnaik Arpita Gupta Roll No. dbs/0810/w243 MBA 4ND Semester [pic] DELHI BUSINESS SCHOOL B-II/58‚ M.C.I.E.‚ Mathura Road‚ New Delhi Website: www.dbs.edu.in [pic] Vs. [pic] ACKNOWLEDGEMENT The research on “Comparative Study between Bajaj and Hero Honda” has been given
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Data Analysis and Decision Help Session 5 Fall 2013 P1 Chi-square Test Goodness of Fit A marketing company thinks that the proportion of people who prefer to get their news from different sources are the following: 25% from the TV‚ 43% from the Internet‚ 7% from the radio and 25% from the newspaper. In order to test their claim‚ they collect the following data: Source Internet Radio Newspaper Count TV 45 56 10 38 Can we be reasonably certain that their
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Case study 5 Training for improving service quality at Honda Introduction This case is about Honda American Motor Company which tries to improve quality due to blended learning approach. They split it in three different phase. 1. Phase one: The first phase takes place online. For two to three weeks‚ learners access a series of online modules that introduce the logical processes for effective problem solving and decision making. Learner progress is essentially self-paced‚ but since the content
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KLEIBER v HONDA OF AMERICA MFG.‚ INC.‚ Plaintiff-Appellant‚ Defendant-Appellee. FRL 302 – Professor Young Group Project INTRODUCTION This appellate case is about a man‚ Michael Kleiber who suffered a debilitating head injury that ultimately lead to his job termination as a factory worker for Honda. Honda claimed that they were unable to accommodate Kleiber’s disability on the basis that Kleiber was not able to perform the job tasks for any alternate job positions. Honda terminated
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Harley Davidson vs. Honda Melissa Milsaps ENG 121 Professor Amber Smith May 24‚ 2011 Harley Davidson vs. Honda Harley Davidson and Honda are two different manufacturers which stand out for producing motorcycles that have been used extensively for long distance rides but they have lots of differences. Comfort should be a persuading factor for singling out the kind of motorcycle/bike to invest in and ride when taking long trips. Harley bikes are commonly ridden in biker rallies‚ they
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with Honda Canada for 14 years when he was fired. During his employment‚ Keays was diagnosed with choric fatigue syndrome and was granted disability leave for about two years. After the two years Keays returned to work‚ however Honda became concerned when Keays was continuously absent. Honda requested Keays visit with the organizations occupational medicine specialist to further diagnose his condition. Keays refused to abide with Hondas request and sought legal guidance at which point Honda terminated
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