SUMMARY OF ANALYTICAL MODELS 1. SWOT Analysis (B-) Organizational Strengths General- Strong and attainable growth strategy Marketing- Loyalty program to retain customers Seasonal menu items Finance- Lease buildings Lack of long term debt Operations- Make their own dough and distribute to stores Information- Franchising system & site selection and proprietary software Research and Development & Product Innovation Mgmnt/HR- extensive front and back of house training to
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Wed 4 Aug 2010 MARK922 Marketing Management Lecture Week 2 – Ms Leanne Brereton Chapter 2 Strategic Marketing and Planning Chapter 15 Ethics and Marketing Compliance Slides developed by L. Brereton based on Kotler‚ P. Adam‚ S. Denize‚ S. and Armstrong‚ G. (2009) Wed 4 Aug 2010 MARK922 Strategic Marketing and Planning Learning Objectives 1. Explain strategic planning. 2. Describe the marketing management and planning process. 3. 3 Identify the sections of a marketing plan and specify the
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Some people in countries like the United States of America think they need all the newest gadgets‚ the newest model of a car‚ and they really need the Internet. We have grown up in a generation ruled by the discoveries of things like the Internet and iPhones. We are used to having so many things that we just take for granted‚ things we think we need that we don’t‚ and worst of all things that we don’t think we need that we would be lost without. So many other nations don’t have the things that
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Build-A-Bear Workshop® Fact Sheet Background The Build-A-Bear Workshop® concept started from Founder and Chief Executive Bear Maxine Clark’s desire to re-invent retailing for the 21st century. The idea was a culmination of her years of retail experience and a desire to bring the fun back to shopping‚ the way Maxine remembered it when she was a child. The “light bulb” went off for Maxine when she was on a shopping trip with her young friend‚ Katie‚ who was 10 years old at the time. It was the height
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Needs of a Customer Greeting Service When customers walk into a restaurant‚ whether it is McDonald’s or Chez Pierre‚ they expect to be acknowledged. This is a small service‚ but it is imperative to the success of the restaurant‚ as customers who are not greeted may simply walk out and eat somewhere else. The type of host a restaurant has will depend on the type of restaurant it is as well as how busy it is. Some restaurants pay hosts to greet customers‚ call names off waiting lists and walk customers
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Case 1 Assignment - Build-A-Bear 1. Give examples of needs‚ wants‚ and demands that Build-A-Bear customers demonstrate‚ differentiating each of these three concepts. What are the implications of each on Build-A-Bear’s actions? Needs – Build-A-Bear has in found an untapped niche as a social need‚ affection and self-expression. Buy creating your own personalized friend from start to finish it allows for customers to have affection towards the stuffed animal. The ability to customize the animals
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1. Give examples of needs‚ wants‚ demands that Build-A-Bear customers demonstrate‚ differentiating each of these three concepts. What are the implications of each on Build-A-Bear’s action? Needs: Build-A-Bear customers are children‚ who have needs of belonging (joining the Build-A-Bear "club.")‚ affection (creating and caring for another being)‚ self-expression (the ability to create a product that reflects elements of the self). Wants: In this case‚ children want a place where they can get a toy
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million bears and had over 400 stores in operation worldwide in Australia‚ Canada‚ Denmark‚ France‚ Germany‚ Japan‚ South Korea‚ The Netherlands‚ Norway‚ the Republic of Ireland‚ Poland‚ Russia‚ Singapore‚ South Africa‚ Sweden‚ Taiwan‚ Thailand‚ the United Kingdom and the United States (including Puerto Rico). While the majority of Build-A-Bear stores are in shopping malls‚ by 2008 the company had opened five stores in Major League Baseball stadiums.[3] In 2006‚ the company acquired The Bear Factory
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OF BUILD- BEAR- WORKSHOP ABSTRACT: Build-A-Bear is a toy making company started by Maxine Clark in 1996. She gave preference to customer satisfaction. It is a customer centered organization. It gives personalization to customer by creating a facility of making his own stuffed toy. Many critics posed on her that she took a poor business decision. But now it is the one of the top toy making company. It has won a number of awards what marketing concept worked by the Maxine Clark to emerge Build-A-Bear
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along with my teddy bear‚ a portrait of my mom and a concert poster have a lot of meaning behind them. Even though my room is relatively small and easy to keep clean‚ it doesn’t stay that way.
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