Chapter 1 Introduction to Operations Management Adding Value by Improving Operations Management Better management of a company’s operations can add substantial value to the company by improving its competitiveness and long-term profitability. Poor operations decisions can hurt a company’s competitive position and increase its costs on the other hand; good operations decisions can improve the value of the company by increasing profitability and growth. Operations management is an important discipline
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vision: “Our mission is to generate your ideas into our creations and deliver it to you in a unique and organized way. It also includes low budget and un-stressful planning any time‚ anywhere” The Idea “Big Day” is a wedding planning and event management service with a unique structure. The service absorbs the pressure and stress of planning and execution completely from the customers in such a way that they can enjoy their special day without a single point of worry. ‘WE’ have a good plan:
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Table of Contents Introduction 2 Company Background 2 Operations‚ inputs and outputs of HMV 3 Business Processes of HMV 4 Structured Decision making 5 Semi-structured decision making 6 Unstructured decision making 6 Strategic radar plotting technique 8 Goal setting analysis and what if analysis 9 Forecasting and Trend Prediction 11 Data Analysis with SPSS 12 Descriptive statistics - Frequencies 12 Descriptive statistics - Descriptive 13 Descriptive statistics – Explore
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Chapter 1 Operations and Productivity DISCUSSION QUESTIONS 1. Define Operations Management in your own words. Operations management can be defined as the field that deals with the effective and efficient design and operation of the transformation processes that provide the various goods and services.. 2. Consider the potential contribution of information sciences to OM. Why is the management of information of such great importance in the management of “production”? The management of information
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OPM 530 – INTRODUCTION TO OPERATIONS MANAGEMENT JAN 2014 – APRIL 2007 CHAPTER 1- Introduction to Operations Management and Productivity DEC 2013/JAN2014 a) Define Operations Management (2 marks) b) Explain any for(4) reasons why we need to study Operations Management (8 marks) JUN 2012 a) Define productivity and elaborate on any four (4) importance of productivity to an organization. (10 marks) b) Discuss any five (5) challenged faced by today’s operations managers (10 marks) APR
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Production and Operation Management Chapter One: an introduction What do we mean by POM? POM is the management of operation system within the organization‚ which converts inputs into the organization’s products and services. Discuss the relationship between POM and other organization’s functions? Three basic functions in a typical business organization: - Finance - marketing - production operations The production operations integrates with marketing and finance to accomplish
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530 – INTRODUCTION TO OPERATIONS MANAGEMENT JAN 2012 – OCTOBER 2006 CHAPTER 1- Introduction to Operations Management and Productivity JUN2012 a) Define productivity and elaborate on any four (4) importance of productivity to an organization. (10 marks) b) Discuss any five (5) challenged faced by today’s operations managers (10 marks) APR 2011 a) Define operations management with the aid of appropriate diagram. b) Discuss any four (4) ethical challenges faced by the operations managers. (8 marks)
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resource? Staff Customers Incorrect 2 MGT370-Ch1-023 a) MC1 What other names may be given to an operations manager? All of these All of these Correct 3 MGT370-Ch1-026 a) MC1 Which of the following is true of effective operations? All of these All of these Correct 4 MGT370-Ch1-030 a) MC1 Resources within an operation that are not immediately evident‚ such as relationships with suppliers‚ are called: Intangible resources Transient
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0263-2373/96$15.00+ 0.00 Mechanisms for Building and Sustaining Operations Improvement DAVID UPTON‚ Associate Professor of Technology and Operations Management‚ Harvard Business School‚ USA It is no longer enough‚ it would seem‚ to know how to use operations as a competitive weapon‚ nor is it enough to ’continuously improve’ those operations. The spoils of operations-based competition now go to those firms who can improve their operations fastest‚ and sustain that improvement over time. This fact
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Functional Area Plan: Production and Operations By Deirdre Gist Member of The Signature Coffee Cup Crew Part 1: Production and Operations Manager Composition The ultimate goal for the company is to foster growth and expansion by becoming the foremost provider in quality products and customer service. In order to reach this goal and experience 100% growth over the next five years‚ the Production and Operations department (“Productions”) must streamline its manufacturing and restructure
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