. . 16 THE PROPOSAL An Investigation into Easy Jet airlines customer satisfaction‚ as a result of their strategic low cost carrier business model‚ of implementing budget pricing and ancillary services to increase profitability and market competitiveness. 1. INTRODUCTION 1.1 AIRLINE CUSTOMER SATISFACTION "Being on par in terms of price and quality only gets you into the game. Service and customer satisfaction wins the game
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MOTIVATION THEORIES: Goal Setting Theory: In the late 1960s‚ Edwin Locke proposed that intentions to work toward a goad are a major source of work motivation. That is‚ goals tel an employee what needs to be done and how much effort will need to be made. Specific hard goals produce a higher level of output than does the generalized goal of "do your best". Why? The specificity of the goal itself seems to act as an internal stimulus. For instance‚ when a trucker commits to making 12 round trips
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E-ISSN 2281-4612 ISSN 2281-3993 Academic Journal of Interdisciplinary Studies MCSER Publishing‚ Rome-Italy Vol 3 No 5 July 2014 Business Process Reengineering in Organizational Performance in Nigerian Banking Sector Eke‚ Gift Juliet Adaku Ngozi Achilike Niger Delta University‚ Wilberforce Island‚ Bayelsa State‚ Nigeria Doi:10.5901/ajis.2014.v3n5p113 Abstract In this study‚ discussion which is an offshoot of the statement of the objectives‚ review of empirical studies and the theoretical framework
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Performance Issues and Motivation BUS 610 Organizational Behavior Prof. Adriene Osborne March 4‚ 2014 Performance Issues and Motivation Motivation ranks as one of the most commonly used terms in business. Motivation is defined as the act or an instance of motivating‚ or providing with a reason to act in a certain way (Dictionary.com‚ 2014). In considering motivation as it relates to work‚ perhaps the best way is to think of motivation in terms of an end result: behavior. M. R. Jones defined motivation
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A study of Effects of Organizational Culture and Service Innovation on Business Performance - Use Macau SMEs as example by SUGIARTO January 2014 Master of Business Administration Lecturer: Dr. Hirna Supervisor: Tim Li Abstract With the progress of the times‚ the dissemination of information becomes faster and faster‚ and the scientific and technogical innovation also speeds up. As corporations are constantly working out service innovation in order to enhance their
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ineffective managers. Managing people can be a complex and intimidating task‚ especially for the inexperienced. Keeping a workforce motivated and engaged requires careful planning‚ and consideration. Being an effective manager is about supporting‚ coaching‚ directing and engaging employees. Effective management is the key to retaining good employees long-term‚ which not only make a business run more smoothly‚ but also cuts costs. This is because new employees often require extensive training before
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How to Become an Effective Teacher In general‚ education is a term often used to refer to formal education‚ which covers a range of experiences‚ from formal learning to the building of understanding and knowledge through day-to-day experiences. In fact‚ individuals receive informal education from a variety of sources‚ such as family members‚ peers‚ books and mass media. All of them have exerted a strong influence on informal education of the individual. On the other hand‚ throughout
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White Paper Effective Performance Test Results Analysis Vishwas Basavarajaiah ________________________________________ Technical Lead – V&V | IGATE | Phone: +1 309 660 9084 | Vishwas.basavarajaiah@igate.com | ________________________________________ Table of Contents Summary 1 1. Testing Toolbox 1 2. Common Testing Tasks 1 3. Everyday Scenarios 3 4 Evaluating Your Script 3 5. Recommended set of scripts 3 6. Conclusion 4 7. How will your use case bring value
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Training and Developing Employees Multiple Choice: 1. Once employees have been recruited and selected‚ the next step would be: a. discipline and counseling. b. orientation and training. c. hiring and firing. d. socialization. 3. The ongoing process of instilling in all employees the prevailing attitudes‚ standards‚ values‚ and patterns of behavior that are expected by the organization and its departments is: a. values projection. b. orientation. c. socialization.
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countries have been experiencing the growth of crime rate. In response many countries are building new prisons‚ but they are just increase the number of inmates instead of solving this problem. Perhaps‚ we need to look back at the roots of this issue and facing the possible causes. The TV and computer games are considered to be one of the reasons of crime level and violence increase. Violent actions‚ murders in virtual worlds or on TV screen are changing our vision of morale. I believe‚ that it is unrealistic
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