"Explain how different customer needs and expectations can differ m1" Essays and Research Papers

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    staffs needs to ensure that they have an interpreter or someone that understand his preferred language to be able to eliminate the barrier they will encounter when trying to know the purpose of his visit. Alcohol/Drugs: There are many effects of alcohol and drugs which in most times makes communication ineffective. Alcohol and drugs can cause mood swing‚ disorientations and even issues such as sickness‚ passing out and even falling and stumbling over. If under the influence of alcohol/drug up to

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    M1: Explain‚ with examples‚ how different market research methods are appropriate to assist different marketing situations. Looking back at the market research methods that could be used to collect information‚ methods such as questionnaires/ survey‚ observation‚ focus groups‚ experimentation‚ internet‚ website monitoring etc. I am going to select 3 primary and 3 secondary methods of research from the ones I have written about. I have chosen 3 primary researches which are: • Focus groups • Surveys

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    The use of different means of communication to meet different needs. In my role will use verbal and non-verbal communication. Non-verbal means including the use of sign and pictorial methods as well as written forms of communication. Some do’s and don’ts when communicating verbally:- DON’T Cover your mouth when speaking as some people may be lip reading to support their understanding. Use inappropriate language. Use offensive language Use overly complex language Use jargon and slang DO Speak

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    M1- Analyse different types of business information and their sources Written Written communication involves a selection of words‚ symbols‚ letters and numbers. Written communication is used at bmetc to make it possible for tutors to contact parents and students regarding the students’ progress in lessons and around the college; they do this by sending letters to the parents. A letter written to a parent of a student would have been created by a tutor‚ and then taken to the IT department‚ here

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    It may be necessary to adapt the way you communicate when the person you are communicating with use’s English as a second language‚ has a Hearing impairment/deaf‚ Medical problem‚ disability‚ Special educational needs‚ Poor vision or blind. When we are communicating with children and young people with [SEN] it is important to use the following • Speak clearly and appropriately when communicating. • Slow your speech if necessary. • Use visual aids such as pictures‚ photograph or flashcards. •

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    Joe Doe * Clean‚ washed and groomed hair – Suit and Tie – Briefcase – Financial Adviser during the working week. * Showered‚ casual clothes‚ relaxing in favourite chair‚ good father/parent to his children after a days work in the office. * Teddy Boy hair style – Drainpipe Jeans – T-Shirt – Leather Jacket - Rock n Roll music‚ Grease in hair - belonging to 1960’s era – Friday night Rock n Roller. * Keen motorcyclist – Harley Davidson Motorcycle Club member – rides most Saturdays with other

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    brought many architectural innovations to the world‚ and their art influenced art for many centuries. Roman art includes architecture‚ painting‚ sculpture and mosaic work. In this short Learning Journal I will discuss how did the purpose of the sculpture and painting of Rome differ. Roman sculpture was heavily influenced by Greek sculpture. In fact‚ many of the Roman sculptures were just copies of Greek sculptures. But the Roman sculpture was created to serve a purpose: namely‚ to impress the public

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    Can Science Explain Everything? There are many facts today that are known to be true that science hasn’t been able to account for. Scientists are still very active in their search to prove some of the puzzling questions that remain unanswered. In Elliot Sober’s work‚ Can Science Explain Everything‚ he addresses that controversial question. Sober thesis claims to prove that when science attempts to explain events‚ and does so by describing its causes‚ it will never find answers to global why-questions

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    Introduction: The training and development became one of the needs of the organization for developing their employees’ skills and gaining their knowledge and strengthens their abilities. In this report I will explain about the three methods of training that employers use for their trainees. First is the on the job training method‚ second is the off the job training and the third one is the blended training which is mix of on and off the job together. When training‚ employers shouldn’t forget to

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    There are several steps in a marketing research process. First step is defining the problem. Problem can be said as the matter or things occurred which will lead to the customer unsatisfied. Defining the problem can involve several tasks such as interviewing with industry experts‚ having discussion with decision makers and secondary data analysis. After visiting the POPULAR‚ we found out that there are few problems which made us unsatisfied. For example‚ some of the outlets such as Tesco POPULAR

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