LOCAL IMPROVEMENT PROJECT OPERATIONS MANAGEMENT SUBMITTED BY: Jussi Mäkelä Eduardo Silva DATE: June 3‚ 2013 Identify target: McDonalds is well known for its main target to be the fastest serving family restaurant in the world. Even though McDonalds is a fast food restaurant it has difficulties during the rush hours. Lines are usually long during the peak hours‚ which affects their sales while people are walking to another fast food restaurant such as Subway. We decided to go
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TOTAL QUALITY MANAGEMENT | CONTINUOUS PROCESS IMPROVEMENT | | Process‚ The Juran Trilogy‚ Improvement Strategies The PDSA (Plan-Do-Study-Act)‚ Problem solving method‚ Kaizen and Six-Sigma | | JOHN KIRUGUMI :B211/003/0003/2012 | 3/1/2013 | | INTRODUCTION Processes: Quality is a never ending quest and Continuous Process Improvement (CPI) is a never ending effort to discover and eliminate the main causes of problems. It accomplishes this by using small-steps improvements‚ rather
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TOTAL QUALITY MANAGEMENT Total quality management may be defined as “managing the entire organization so that it excels on all dimensions of products and services that area important to the customer.” It has two fundamental operational goals‚ namely 1. Careful design of the product of service. 2. Ensuring that the organization’s systems can consistently produce the design. These two goals can only be achieved if the entire organization is oriented toward them – hence the term total
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Theory Critique: Hart Liberty University Summary of Article Dr. Archibald Hart tackles the difficult subject of anxiety. Not only does he go into deep discussions about anxiety‚ but also he also covers the seemingly never ending causes and cures for many of the varying problems and issues that arise from anxiety. Like many of the authors previously discussed in this section‚ Dr. Hart does not believe that medication is the answer to solving these life problems. Even though medications
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Hawra Almasoud EAP 220 Essay1 Dr. Jonas Edward Salk Dr. Jonas Edward Salk has many accomplishments as a great medical researcher and virologist‚ but he is also worthy of the title hero because he discovered and developed the first successful polio vaccine‚ and he insisted on his faith in his abilities to create something to help people live healthily without polio. Even though scientists believe it was impossible to find treatment works very well with Poliovirus‚ but Dr.Salk found it. Because
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Frederick W. Taylor By Sydney Perez Frederick W. Taylor is known for devising a system called scientific management. He is a controversial figure in management history. He is considered a innovator of industrial engineering‚ specifically in time and motion studies. He made dramatic improvements in productivity. At the same time‚ some would say that he destroyed the way work was known to be‚ dehumanized factories‚ and made men into robots. Under Taylor’s new management system‚ factories were
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Quality Management Quality Assurance and Control Table of Contents Introduction 2 Importance of Quality in Organisations 3 Customers 3 Continuous Improvement 4 Waste Reduction Culture 5 Quality Assurance & Quality Control 6 Quality Assurance 6 Quality Control 7 Differences between Assurance and Control 7 Quality Control & Assurance Control Mechanisms 8 Key Performance Indicators 8 Integrate Quality
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UNITUNIT- I PRINCIPLES OF QUALITY MANAGEMENT 1 What you will know… know Definitions of Quality Theories of Deming‚ Moeller and Crosby Service d Product Quality S i and P d t Q lit Customer Orientation Evaluation of TQM- Inspection & QC TQMTQM System Human component Introduction t Si Si I t d ti to Six Sigma concepts. concepts. t 2 Definitions of Quality 1. 2. 2 3. 4. 4 5. "Quality is variability." Shewart "Quality is predictability." Quality predictability Deming “Conformance to requirements
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Introduction Edward Snowden was born on June 21‚ 1983 in North Carolina. He was a high school and community college dropout‚ who eventually obtained a GED. He was medically discharged from the Army Reserves when he broke of his legs in an accident. For the short time he was attending community college in Maryland‚ Snowden studied computers. He began working for the National Security Administration (NSA) as a security guard and‚ in time‚ through technical consulting companies‚ he secured a high paying
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9 September 2011 Dr. Jekyll: Good or Evil André Gide once said “The true hypocrite is the one who ceases to perceive his deception‚ the one who lies with sincerity.” In Robert Louis Stevenson’s novel‚ “Strange Case of Dr. Jekyll and Mr. Hyde‚” Dr. Jekyll is not a moral‚ decent man and helpless victim as portrayed‚ but a true hypocrite. The novel focuses on the supposed conflict between the forces of Good and Evil within the human soul. Dr. Jekyll theorizes that “man is not truly one‚ but truly
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