Customer care Caring about your customers — and showing it through your service — gives you a high return on the time‚ effort and money you invest. Loyal customers are well worth nurturing. They buy more‚ more regularly. And the cost of selling to them is almost nil‚ whereas finding new customers is an expensive business. Satisfied customers will recommend your product to others. Dissatisfied customers will complain about you to an average of ten other customers and potential customers
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creates value through corporate culture of customer first. This is then reinforced and measured so that it can transform from only values to action. It is measured by tools such as consumer research‚ customer visits and market orientation assessments. At the product level This is done by analyzing how a product/service should be adapted to the market. The value proposition of the product is decide and stated through positioning as to what benefits it provides to the customer. The product hierarchy
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It is no secret that some companies aim to look after their customers well‚ ensuring that the customer is at the heart of their business and everything they do. In marketing terms this is called being customer focused. It is important to realise that customers can take their business anywhere they want to and if they are not satisfied they will take their business elsewhere. Therefore‚ it is very important to understand who our customers are‚ their expectations of the service they experience and
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Describe the attributes of a good dancer. Discuss ways of improving each of these skills in a suitable training programme: (20 marks) A good dancer should have a range of attributes‚ which they use on a daily basis and in all their work. One of the first attributes of a dancer is having the correct alignment and posture. Posture is the position in which you hold your body upright against gravity whilst standing
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Contents STYLES AND ATTRIBUTES NEEDED FOR LEADERSHIP Definition What an obvious question! Just what is leadership? But it is a necessary one. If you want to be a leader you first have to have your own favorite answer‚ or definition of leadership. My favorite answer is the leadership is much more than title and position‚ telling others what to do‚ or having authority and power. Leadership is about having purpose‚ both as an individual and group‚ and intentionally making a positive difference
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Selected personal attributes and sports participation of CAS students in Silliman University in the Intramurals Table of Contents Page List of Tables……………………………………………………………………………. iii List of Figures…………………………………………………………………………… iv ABSTRACT…………………………………………………………………………….. v Chapter I INTRODUCTION……...………………………………………………. 1 Review of Related Literature……………………………………………. 2 Theoretical Framework………………………………………………….. 6 Conceptual Framework…………………………………………………... 8 Statement of the
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Microeconomics 1.1. Summarize and discuss the proposed benefits under the PPACA (i.e. “Obamacare”). How will the federal government pay for any health insurance subsidies under the PPACA? The Patient Protection and Affordable Care Act (PPACA) provides essential health benefits for people seeking health care treatments and or services based on each state. According to Giddings and Waidmann (2012)‚ the health insurance issuer must automatically provide the summary of benefits and coverage (“SBC”) to a group
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Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name‚ the course title and the Unit and
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Discuss the extent to which the rules on causation need to be reformed? Causation refers to whether the defendant’s conduct caused the harm or damage in a crime and it must be established in all result crimes. Causation in criminal liability is divided into factual causation and legal causation. Factual causation is the starting point and consists of applying the ’but for’ test. In most cases‚ factual causation alone will be enough to establish causation. However‚ in some circumstances it will also
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companies‚ specializing in edible oils and fats‚ corn products and other household consumer products. Seprod is very involved in the community as it participates in various charity events as well as educational events. Seprod is a mature company that has a relatively stable demand for its products throughout the year as they specialize in basic everyday food and household products. They seek to keep their prices as low as possible and as such customers are relatively insensitive to price. Seprod does
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