Assignment 1: “In the retail context‚ doing business and living life converge” | | Throughout the centuries and decades of human presence‚ the theme that have time after time resonated and stayed constant is inevitable change. Change is the pushing factor that contributed to innovation‚ growth and evolution; nowhere is that theme more predominate than the twenty-first century and even more so in the business environment. The delicate balance between the consumers and the retailers is pivotal
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men and children and they are further being classified into the various apparels types so that it is easier for their consumers to choose the products that they want to purchase. It enhances the simplicity of shopping and makes shopping easier. The probability of their success depending on the brands and products is high as they have various brands that are exclusive and not available in major shopping malls such as Feiyue which is popular with sneakers as well as Australian brands Ladakh and cult
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which formal organizations establish the need for purchased products and services and identify‚ evaluate and choose among the alternative brands and suppliers’ ( Webster and Wind- Philip Kotler 12E ‚ Page 196) Definition of individual Buying or Consumer buying: Individual buying is defined as follows “The decision process and physical activity engaged in when evaluating‚ acquiring‚ using or disposing of goods and services”( Ignou Text Book) Some features of organizational buying are as
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goods to the consumer trough retail shops‚ but retail today should be viewed as being rather broader. Theories of retail change summarize forms of retail change‚ that involve three theories of retail change to explain‚ 1) natural selection in retailing‚ which is best adjust to their environment‚ are most likely to survive. The major environmental factors affecting retailing are‚ a) Retail changes in the consumer character‚ which is like population changes. b) Retail changes in
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has been estimated that the average person may be exposed to over 1‚500 ads or brand communications a day[1] The brain is limited to absorb only a certain amount of information at once therefore consumers brains use a screen-out process called ‘selective attention’. This is the process by which consumers screen out some ideas‚ information‚ and messages‚ but take in or retain others‚ which they then interpret according to their personal experience‚ self-concept‚ attitudes‚ beliefs‚ and other factors
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 Consumer should be responsible about what he wants to buy‚ prices and quality  Upto the consumer to chose wisely Consumer Protection  Sometimes impossible to know whether the product is will work properly or not  At point of sale consumer are protected by law concerning some aspects of their purchases despite principal of caveat emptor Consumer Rights  United Nations Guidelines on Consumer Rights- 8 basic consumer rights that as consumers we are entitled
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MKT 307 Wednesday‚ January 16‚ 2008 Retail can occur in more than just a store (i.e.‚ Doctor’s Office‚ Hair Salon‚ etc.) As long as there is a monetary transaction; can be tangible or IN-tangible What is RETAILING? RETAILING is a set of business activities that adds value to the products and services sold to consumers for their personal or family use. A RETAILER is a business that sells products and/or services to consumers por personal or family use. THE CHANNEL OF DISTRIBUTION
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A STUDY ON CONSUMER PERCEPTION OF AFTER SALES SERVICE WITH REFERENCE TO HYUNDAI CARS AT CHENNAI CHAPTER I INTRODUCTION 1.1 ABOUT THE STUDY The present study was conducted in order to know the perception of the customer with respect to after sales services and to gauge the satisfaction of its consumers. Every customer tends to develop a certain image of the company after using the product. In this process‚ After Sales Services
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UNIVERSITY OF BOTSWANA; FACULTY OF BUSINESS DEPARTMENT OF MARKETING CONSUMER BEHAVIOUR THEORY AND PRACTICE (MKT 201) COURSE OUTLINE SEMESTER TWO‚ 2011 Course Instructor: Dr R. Makgosa Email: Makgosa@mopipi.ub.bw; Office: 245/ 017; Office Telephone no: 3554060 Class Time: Tuesday 09.00; Thursday 08:00-10:00 Venue: 245-042. Consultation hours: Tueday 14:00-16:00; Thursday: 14:00-16:00 Nature of the Course Contemporary approaches to business emphasize the importance of adopting a
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Introduction Kellogg’s organization invented by William Kellogg in 1894 is one of the largest producer of ready-to-eat-cereal and leader producer of convenience foods which are available across South and Central America‚ South East Asia‚ Africa‚ Europe and Canada. Kellogg’s has a wide target market where they have a wide range of products. Kellogg has placed
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