| | |the respiratory route for delivery of | | | |medications began to be appreciated. | |Atropine
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OUTCOME 1 1. - Identify current legislation‚ guidance policies and protocols relevant to administration of medication Medicines are regulated by the law due to their harm potential if they are misused. The variety of laws and regulation can be divided in 3 main groups: Handling of medicines Medicines Act‚ 1968 Misuse of drugs act 1971 Health and Social Care act 208 RPS Handling of Medicines in Social care Guidance Health and safety Health and safety at Work Act‚ 1974 COSHH Regulations
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COMPLAINT HANDLING Complaints 1. What causes people to complain? Why they don’t complain? Why do complaints occur? Complaints occur due to: - ← Delay ← Bad product ← Bad service ← Wrong/Incomplete Information ← A promise that is not kept 2. Why complaints need to be handled? ← Increase brand loyalty ← Improve on quality ← To gain an edge over the competitor ← To retain customers ← To stop unsatisfied customer from spreading bad word of mouth ← To strengthen the buyer-seller
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MEDICATION MANAGEMENT OVERVIEW OF MEDICATION MANAGEMENT Depending on the size‚ structure and functions of the health facility‚ there may be a pharmacy with qualified pharmacists to dispense medication‚ or medical and nursing personnel may issue certain medications within the service. Whatever the system‚ the health facility implements systems to ensure‚ that all pharmaceutical practices are in accordance with current legislation. Medication management is not only
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relevant to the administration of medication. The Medicines Acts 1968 and various amendments cover the legal management of medication. While care staffs are not expected to have detailed knowledge of the legislation‚ they do need to be aware of the legal difference between types of drugs and the legal framework that allows them to handle medicines on behalf of the service user. The following is a list of legislation that has a direct impact upon the handling of medication within a social care setting
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CHAPTER-1 INTRODUCTION TO HEALTHCARE INDUSTRY The health care industry‚ or medical industry‚ is a sector within the economic system that provides goods and services to treat patients with curative‚ preventive‚ rehabilitative‚ palliative‚ or‚ at times‚ unnecessary care. The modern health care sector is divided into many sub-sectors‚ and depends on interdisciplinary teams of trained professionals and paraprofessionals to meet
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good practice in handling information in health and social care settings Outcome 1 Understand requirements for handling information in health and social care settings identify legislation and codes of practice that relate to handling information in health and social care • data protection act 1998 • freedom of information act 2000 • human rights act 1998 • Caldicott Principles Summarise the main points of legal requirements and codes of practice for handling information in health
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Carers should also be aware of non-verbal signs of pain and discomfort as the person may not be able to communicate their pain verbally. 2.1 the health and saftey at work act affects working practices of moving and handling because it sets out agreed ways of working and approved manual handling techniques and lifts. It states that the employee has a duty of care to look after their own and others safety at work ‚ saftey factors need to be considered when using equipment such as hoist or stand aid and
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[pic] |[pic] | | |REPORT | |HANDLING CONFLICT | |CASE STUDY: “The social network” | |
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Confirmation / Final Invoice Miss Meesha Hughes 1 Sydney Street Gloucester Gloucestershire GL1 4DB Booking Ref: Lead Name: Date of Travel: Issue Date: Pre Departure Contact: J1051312 Miss Meesha Hughes Fri 22 Nov 2013 Wed 3 Jul 2013 0844 871 6633 FINAL PAYMENT DATE Friday 22nd November 2013 to Sunday 24th November 2013 13th September 2013 Dear Miss Hughes Thank you for making your booking. This document is your booking confirmation and final invoice. This replaces any previous invoice
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