product has met the expectations of the customers. A bad experience of customer service can change the customers opinion of the whole organization therefore it’s important that employees must be able to ensure the customer leaves having got what they wanted and are happy. 3. The finance functional area is crucial in any organization as if the money is not managed properly then the company will not be successful. This department would be responsible for the accounting side of the business‚ so managing
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Essay: How to spot a scam or fraud in the medical field? Cite examples. There are many way to spot a scam or fraud in the medical field. Medical frauds range from people posing as doctors and practicing without a license‚ to useless supplements‚ worthless or dangerous diet aides‚ fake medicines and cures for cancer. Making good health decisions is hard and sadly some immoral people make it even more difficult by attempting to deceive and cheat the sick. Not everyone knows enough about medicine to
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2.9 Support children & young peoples positive behaviour 1.1 Describe your settings policies and procedures relevant to promoting childrens positive behaviour: My setting has a ‘Behaviour Policy’ that was recently updated/revised. The main aim of the policy is to promote good behaviour and respecting others through the promotion of self discipline‚ consideration for others and collective responsibility. The policy includes a code of conduct‚ and sets out the boundaries of acceptable behaviour
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Personality: the enduring patterns of thought‚ feeling‚ motivation and behaviour that are expressed in different circumstances. Personality psychologists construct general theories of the structure of personality (the way personality processes are organised) and individual differences (the way people vary n their personality characteristics). Personality theorists and Theories Freud: Originator of psychodynamic theory: the term Psychodynamic refers to a wide group of theories that emphasize
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You’ve described your current project well and how you’ve succeeded despite many changes and sometimes incomplete or changing requirements. You’ve been very flexible in many ways‚ including; Some sprints have lots of work and other sprints having very little work. Changing requirements. Downright odd code review criteria. Not merging with the main codebase for 8 months only to spend nearly a month doing the "mega" merge. You’ve handled yourself well during all of this. Your lead consultant has said
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“Describe and evaluate two approaches to the treatment of self-defeating behaviour. The approaches should be selected from those introduced in module 5” Any behaviour you engage in that is self-sabotaging‚ that takes you away from what you want‚ or that distracts you from your goals is behaviour that is self-defeating. These behaviours zap your vitality‚ leaving you exhausted and without access to the powerful energy you need to create your best life. Self-defeating behaviour is the idea that
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1.2 Describe with examples how different aspects of development can affect one another. There are many examples that can describe how different aspects of development can affect one another. Most of the time one aspect will lead to another and for example playing hide – and - seek will require all of the areas of development. A child needs to run to a hiding place or walking to find someone – those moves will develop child’s physical development; social‚ emotional and behavioral development will
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CU2650 Support Individuals with Specific Communication Needs 1.1 The importance of meeting a service user’s communication needs is very important. In my job role I need to communicate with people all the time. First and foremost the service user I am supporting‚ but there are also their family and friends‚ who are likely to be involved in the personal support plan. The way in which I communicate will be different depending on the service user I am communicating with and the purpose of which
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human response‚ and advocacy in the care of individuals‚ families‚ communities‚ and populations. American Nurses Association (ANA) An interpersonal relationship is an association between two or more people that may range from fleeting to enduring. (http://en.wikipedia.org/wiki/Interpersonal_relationship). Seemingly to Hildegard Peplau‚ nursing is an interpersonal process because it involves interaction between two or more individuals with a common goal. Peplau‚ emphasized the nurse-client relationship as
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Discuss the relevance of mindfulness to developing interpersonal skills. Support the argument in your essay with research findings in the field of mindfulness. Kabat-zinn (2006) describes mindfulness as ‘paying attention in a particular way; on purpose‚ in the present and non judgementally’. Mindfulness is a form of self-awareness and can be described as a state of being in the present‚ and accepting things for what they are. Being mindful provides us with the realisation that the past cannot
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