evaluation and critical analysis of the service process and service environment to evaluate the specialty coffee house chain‚ Starbucks Singapore. The report evaluates the purpose and value of the Starbucks servicescape design‚ a descriptive illustration of the service environment with a detailed and clear blue-printing of the service process all from an external view-point Introduction and Company Background Description of Service Environment Specific Goals‚ Values and Objectives
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Summaries……………………………………………….....3 3. Macro environment factors………………………………....4 4. Industry involved……………………………………….......5 5. Impact of the factors………………………………………..5 6. Conclusion………………………………………………….6 1.0 Introduction The purpose of this report is to demonstrate an understanding of the marketing macro environment. The proposed research question was: Identify the macro environmental factors and discuss the impact this macro environmental factors will have on the industry or organizations
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as ping-pong‚ is a sport in which two or four players hit a lightweight ball back and forth using table tennis rackets. The game takes place on a hard table divided by a net. Except for the initial serve‚ players must allow a ball played toward them only one bounce on their side of the table and must return it so that it bounces on the opposite side. Points are scored when a player fails to return the ball within the rules. Play is fast and demands quick reactions. A skilled player can impart several
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Risk: Relating to Outdoor and Adventure and the Public Services Introduction This essay will start with the analysis of the concepts of risk and risk taking and how they apply to my experience of kayaking and decision making. It will also discuss how I would ensure the health and safety of a group when taking part in an adventure activity while including an example of a risk assessment and an explanation of the process of a risk assessment. It will then discuss what impact perceived risk‚ real
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2.2 Describe the factors to consider when promoting effective communication 3.1 Explain how people from different backgrounds may use and/or interpret communication methods in different ways. When promoting effective communication you need to consider numerous factors for example for verbal communication: Consider the tone and pitch of your voice; does it suit the situation or topic? A louder more direct voice maybe required if trying to get the attention of a group of children to come back
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The dimensions of the service environment The main dimensions in the service environment the following: • The ambient conditions • Music • Scent • Color • Spatial layout and functionality • Signs‚ symbols and artifacts • People The ambient conditions The ambience is what the five senses experience – namely‚ the sights and the visual appeal‚ the sound‚ the smells‚ the texture and it even includes attitudes and behaviour. The many design elements and detail that must resonate with each other to create
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Key factors that support speech‚ language and communication environment: 1. Your room/setting layout - what does your physical environment look like? The noise level - are there quieter and noisier areas‚ planned times or activities. Evidence: There are two main rooms that are in use during morning and afternoon sessions‚ the classroom and larger hall area. The classroom has a book corner with a child’s size couch and soft cushions on the floor. This area is ideally for quiet time and reading
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COMPONENTS OF A HEALTHY & SAFE HOME BASED ENVIRONMENT As a home based child minder it is vital to understand the key components of a healthy and safe home environment as these are set out as requirements of the registering body in the U.K - OFSTED. The Ofsted publication ‘Statutory Framework for the Early Years Foundation Stage’ clearly outlines the specific areas for The safeguarding and Welfare Requirements. These areas can be clearly defined under the following specific references when referring
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QUESTION: DISUSS THE FACTORS THAT ACCCOUNT FOR SEXUAL ORIENTATION IN INDIVIDUALS WITH RELEVANT REFERENCES. LECTURER: DR S ATINDANBILA Factors That Account For Sexual Orientation In Individuals Sexual orientation refers to one’s degree of emotional and erotic attraction to members of the same or opposite gender. Those who are erotically attracted to members of the opposite sex are heterosexuals while those who are erotically attracted to members
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Q1: What micro environmental factors affected the introduction and re-launch of the Toyota Prius? How well has Toyota dealt with these factors? Firstly‚ the company has spent a lot of money on the re-launch of the new and improved Prius model which is over 40 million dollars. On the same note it was also able to generate a profit represented by a 120% rise in the sales after some time of the re-launch. Starting off with the main objectives of the company to provide a new and technology product to
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