Unit 3 P1 – Describe how marketing techniques are used to market products in two organisations. Marketing Marketing is the social progress. It’s about sales‚ prices and quality of the products. Marketing concepts: Sales concept – Where product or service is produced and personal selling and other high – pressure selling techniques are used to convince customers to buy. For example A firm that manufacture doors sells their products to residential householders. Marketing concept
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debating whether Pepsi is better than Coke or if Coke is better than Pepsi. A few articles say Coke wins the battle between Pepsi and Coke. The other articles state Pepsi wins the controversy. Some articles state that nobody wins the Coke vs. Pepsi battle. Pepsi apparently has a softer fizz than Coke. Pepsi’s characterized is a citrusy flavor burst‚ while Coke has more of a raisiny vanilla flavor. Pepsi’s flavor is more sharper than Coke’s flavor. Coke has 160 calories while Pepsi has 10 less
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Running head: Coca-Cola and Pepsi Pensions Laila Nayani Professor: William Blix ACC: 305 Abstract In this paper I will cover the comparative analysis case study of the pension
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for customer relationship management. It entails all aspects of interaction that a company has with its customer‚ whether it is sales or service-related. While the phrasecustomer relationship management is most commonly used to describe a business-customer relationship‚ CRM systems are used in the same way to manage business contacts‚ clients‚ contract wins and sales leads. CRM is often thought of as a business strategy that enables businesses to: Understand the customer Retain customers through
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your name‚ the course title and the Unit and Assessment number. Please note that this Assessment document has 12 pages and is made up of 5 Sections. Name:Jan Doherty Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation
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Negotiating as a Used Car Salesman Edward B.‚ a used car salesman for a local Houston franchised auto dealership‚ granted an interview describing his experience with negotiating as a used car salesman‚ providing that his last name and place of employment not be disclosed. Edward’s official job title is pre-owned sales representative and he defined his job as selling used vehicles while achieving and maintaining appropriate levels of gross profit‚ volume‚ and customer satisfaction. As a veteran
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The methods used to gather the data has consisted of primary research‚ Questionnaires were created which held 20 questions‚ around 149 questionnaires were handed out to the public of ages 16-25. A range of open and closed questions where used within the questionnaire to gain qualitative and quantitative information from the users. The open questions provide a deeper understanding of what the user wants and how they want it; this is more relevant to the interviews which have been done on different
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for using customer service policies. Current Customer Service policy of Café Fusion: 1.2 Evaluation of CSP and how this affects staff training. 2.1 Communication Methods for CS. 2.2 Customer perception and the influence of Customer service provision. Conclusion: Recommendations: Bibliography Executive Summary: 1 Reasons for using customer service policies. Customer service is the provision of service to customers throughout the course of each customer interaction
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technology that surrounded the hotel‚ from the Wi-Fi connection both in the public area and in the bedrooms and the docks in the bedrooms are just the highlight of the avant-gard technology that the Aloft is driving. AC 1.1 Discuss reasons for using customer service policies in your business organisation. Aloft London Excel does anything that the guest can sense and will become part of his/her experience
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Design The descriptive research study will be used to determine the acceptability of the proposed business. Descriptive research involves gathering data that describe events and then organizes‚ tabulates‚ depicts‚ and describes the data collection (Glass & Hopkins‚ 1984). Descriptive research designs help provide answers to the questions of who‚ what‚ when‚ where‚ and how associated with a particular research problem. Anastas (2008) said that‚ It is used to obtain information concerning the current
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