Managing new Products and Services Case: Children First Ltd. Group 5 members: Table of Contents 1. Answer Question 1: Page 3 2. Answer Question 2: Page 4 3. Answer Question 3: Page 6 4. Appendix 1: Marketing model Page 10 5. Appendix 2: Positioning Page 10 6. Appendix 3: Examples of several themes Page 10 7. Appendix 4: Calculation total cost in lifetime Page 11 8. Appendix 5 Example of potential revenues
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Customer representative Introduction The Customer representative has to pick-up calls whither being performed internally or externally with regards to the organizational environment. In addition Customer representative further needs to respond against the customer queries through phone calls. He or she must be knowledgeable about the different products and services related to the organization in which the Customer representative is currently employed. Job description The job done by the Customer
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show macro and micro environmental factors which influence marketing decisions 2.2 propose segmentation criteria to be used for products in different markets 2.3 choose a targeting strategy for a selected product/service 2.4 demonstrate how buyer behaviour affects marketing activities in different buying situations 2.5 propose new positioning for a selected product/service | | |
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Question 1: There are three product levels‚ they each add more customer value than the previous level and they constitute a customer value hierarchy. The decision of customers is usually based on the value that they expect to receive from buying and consuming it. The first level is the core benefit. It is the actual or fundamental benefit that the customer seeks when he buys the product. It is need to the most basic need that he/she wants to satisfy. For example‚ someone will go buy a red bull
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It means that whatever you are delivering to your customer has to be fit for the purpose the customer will give to it. In essence‚ for any goods or service you deliver to a customer‚ having utility means that the customer can enhance the performance of their own assets‚ or remove some sort of constraint that prevents them from receiving more values from their assets * If it is a car wash‚ the car has to end up clean. * If it is a snow plowing service‚ the customer has to be able to traverse
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Product distribution (or place) is one of the four elements of the marketing mix. An organization or set of organizations (go-betweens) involved in the process of making a product or service available for use or consumption by a consumer or business user. The other three parts of the marketing mix are product‚ pricing‚ and promotion. The distribution channel Distribution is also a very important component of Logistics & Supply chain management. Distribution in supply chain management refers to
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BUSINESS PLAN 1. EXECUTIVE SUMMARY: Charming Joint-stock company is a distributor of products from manufacturers to retailers. The products that we distribute including Women’s Perfume and Men’s Aftershave. We intend to work on two markets are NAFTA and EU. The target customer of The Charming company are the person who find the attraction and the personality from themselves. Because our products make them discover the novelty from things familiar with them. The main market we aim to is the
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Mission and Vision Statements - strategy‚ organization‚ examples‚ advantages‚ definition‚ company‚ disadvantages‚ business 5/19/13 2:42 PM Reference for Business Encyclopedia of Business‚ 2nd ed. Powered by JRank Search Reference for Business » Encyclopedia of Business‚ 2nd ed. » Mar-No » Mission and Vision Statements MISSION AND VISION STATEMENTS Business Plan Template BusinessPlanTemplate.Growthink.com With My Fill-In-The-Blanks Template Personalize‚ Print and You’re Done!
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1. Changing your address with US postal services The individuals who have officially experienced moving to an alternate house can let you know how distressing it can be. Beside the way that you need to move every one of your belonging and effects to an alternate area‚ there are some different elements that add to the anxiety and dissatisfactions. Contracting movers gives you the answers for lift and transport you’re belonging to your new house‚ yet there are viewpoints that you have to address in
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1: Understanding Good Customer Service 1.1- Internal - Manager - Colleague - Suppliers External - Customs - People who buy from you 1.2- Expectations – To come with a good service on their dog - Satisfaction – To see their dog is happy and has a good cut - Connection – What they expected is what they got 1.3 – Characteristics – Requesting services
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