different marketing factor‚ different business information systems have been developed. Diagram 1 shows businesses core competencies and the roles that marketing plays and the importance of an effective Business Information System (BIS). Diagram 1. Business Core Competencies Pricing decisions can be supported by systems such as online analytical processing used by major companies such as Microsoft (http://msdn.microsoft.com/sql/bi/analysis/). A system such as this assists basing price to
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competitors. To overcome: support value activities to raise barrier 2 entry‚ these include Biz infrastructure‚ HRM‚ R&D & procurement. 2. Determine Biz Strategy & process: A Strategy is a plan of action designed to achieve a major overall aim. Processes are tasks performed within a VCA. ⏏has good operational IS but analytical info is hard to get & ≠ useful. Strategy: to improve access to quality analytical info for DM. Current DM ≠ supported by quality Info or tools. Strategy: to provide better
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UPS COMPETES GLOBALLY WITH INFORMATION TECHNOLOGY Q1. Inputs‚ processing‚ and outputs are the three activities for the UPS’s package tracking system. The inputs include package information‚ customer signature‚ pickup‚ delivery‚ time-card data‚ current location‚ and billing and customer clearance documentation. Processing is transmitting the data to a central computer and stored for retrieval. Data are also reorganized so that they can be tracked by customer account‚ date‚ driver‚ and other criteria
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Kuok? Let’s discuss about it. Robert Kuok has been the richest man in South East Asia since 2002. He is in the sugar business. Kuok’s father arrived in Malaysia from Fujian‚ China at the beginning of the 20th century‚ and Robert was the youngest of three brothers‚ born on 6 October 1923‚ in Johor Bahru. He claims he began in business as an office boy‚ and later started a business with relatives’ support. In fact‚ upon graduation‚ he worked in the grains department of Japanese industrial conglomerate Mitsubishi between
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their order simply by either calling‚ faxing or mailing their order information. When a customer calls in their order‚ the customer service representatives takes down pertinent customer information‚ which includes the customer’s name‚ billing and shipping address‚ product number and description‚ quantity and shipping instructions. While taking down the order‚ the customer service representative access the company’s order entry system where inventory checks are conducted as well as credit checks are
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Norrie‚ Huber‚ Piercy‚ McKeown Introduction to Business Information Systems Second Canadian Edition TEST BANK Chapter 1 1. Globalization suggests that modern businesses are using information technology to: a) expand their market to customers around the globe b) find the lowest-cost suppliers regardless of location c) create 24 hour business days by shuttling work across time zones d) broaden the range of business activities across multiple nations *e) all of the above 2. Moore’s Law states that computing
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Distinguish between a computer‚ a computer program‚ and an information system. What is the difference between data and information? The computer is one physical part of the information system. The program is what operates the computer. An information system is the physical system including computers and networks‚ software (programs)‚ people who operate the system‚ and the procedures for operating the system. Data is the basic raw element of facts‚ information is the processed data that is useful and meaningful
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connect a plurality of city or country‚ or across several continents and can provide remote communication. Wide area network is a kind of cross region data communication network using the equipment provided by telecommunications operators as the information transmission platform. Refering to the OSI reference model‚ WAN technologies are mainly located in the bottom three levels. respectively is the physical layer‚ data link layer and network layer (Groth & Skandler‚ 2009). There are three typical types
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[pic] Case Study # 2 Analyzing business processes for an enterprise system OPM 3131 INTRODUCTION to OPERATIONS MANAGEMENT Made by: Kossolapov Nikita 20110416 Martynova Anna 20101734 Andrey Nassybullin 20101692 1) The outputs of the order process are reports of credit holds‚ customer invoice when product is delivered and paid for‚ and reports of back orders. 2)
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1 Foundations of Information Systems in Business ➢ Learning Objectives 1. Understand the concept of a system and how it relates to information systems 2. Explain why knowledge of information systems is important for business professionals • Identify five areas of information systems knowledge needed 3. Give examples to illustrate how business applications of information systems can support a firm’s • Business processes • Managerial
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