TEST 2 STUDY GUIDE Material Included on the Test Test 2 is will cover the 2 classes on self-defeating work behavior (including the articles that I uploaded on eCourseware)‚ the 2 classes on goal setting (including the articles I uploaded on eCourseware)‚ Chapter 7‚ 9‚ (Chapter 10 will not be included on this test)‚ the class lectures‚ and class discussions. Test Format The test format will be identical to Test 1. There will be approximately (give or take a few of each type of question)
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Organizational Behaviour and Management Contents Executive Summary I. Conflicts and Resolutions 1 1. The Situation 1 1.1. Interpersonal conflict 1 1.2. Intrapersonal conflict 2 2. The Subordinate’s Strategies 2 2.1. Accommodation - the implemented one 3 2.2. Competing strategy 4 2.3. Avoiding strategy 4 2.4. Compromising strategy 5 2.5. Collaborating strategy 5 2.6. Recommendations 6 3. The Supervisor’s Leadership 7 3.1. Leader traits – the OCEAN of personality 7 3
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listening‚ realistic job previews‚ feedback and inference. 2. Explain how you would handle the employment situation at the end of the case. what ideas from the chapter could be applied to help resolve this problem? Chapter: Social System and organizational Culture Incident: Liberty Construction Company Liberty Construction Company is a small company in Golorado. Over a half its revenue is derived from the installation of underground water and
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newly appointed department head - Medical department at the ABC OB Knowledge: ¨ Task performance -Not performed -the case shows that Lucas has not fulfilled the basic elements of the job ¨ Less engagement in citizenship behavior ¨ Withdrawal behavior -Passive form of loyalty ¨ Lucas: Citizens-high commitment‚ low performance which responds with passive loyalty ¨ Former department head: work challenge stressor-less work responsibility ¨ 4 component model of decision making:
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Abstract Age diversity is increasing with employees working past the typical retirement age of 55. With this increase in diversity come managerial challenges to overcome such as discrimination among workers and group cohesion. There are policies and practices managers can follow in order to keep the workforce fair and productive‚ not only in terms of age discrimination but of discrimination against any minority group in an organization. Introduction As medical advances continue to improve
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[DQ1] Is management an art‚ or a science or both? Can managers be developed? What are some of the characteristics of successful managers? 예술 또는 과학 또는 둘다 management를 하나? 매니저가 발전시킬 수 있나? 성공적인 매니저의 특징은 무엇인가? Before answer this question‚ we have to concern about what is the art‚ what is the science. An art is characterized by: 1) Lack of explicit and commonly accepted models and theories to guide decisions and actions. 2) Effectiveness of decisions and actions dependent heavily on individual ability
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management did not result in the desire impacts. In their 2003 article‚ Colin Price and Emily Lawson provided a holistic perspective‚ The Psychology of Change Management‚ that suggests four basic conditions to be met before employees will change their behavior: 1) compelling story 2) Role modeling 3) Reinforcement systems 4) The skills required for change. However‚ the practical applications of these are not straightforward. McKinsey found several reasons below why these conditions are difficult to establish:
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Organisational Behaviour MGMT8501 The Ritz-Carlton: An Organisational Behaviour Analysis Assessment 2 THE GRADUATE SCHOOL OF MANAGEMENT The University of Western Australia Manila MBA Program ASSIGNMENT COVER SHEET MGMT8501 ORGANISATIONAL BEHAVIOUR 1. PLEASE ENSURE THAT YOU HAVE AN EXTRA HARD COPY OF YOUR ASSIGNMENT BEFORE SUBMITTING. 2. STAPLE TO THE FRONT OF EACH SUBMITTED ASSIGNMENT. 3. FILL IN ALL DETAILS ON THIS FORM. USE ONE FOR EACH ASSIGNMENT. Title: Group Assignment – 2 ID 20442494
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they would have to act a certain way when they feel another. 5. What is affective events theory? What are its applications? It’s a model that suggest workplace events cause emotional reaction on the part of employees‚ which influence workplace behavior. The applications are work environment‚ work events‚ personal dispositions‚ emotional reactions‚ job satisfaction and job performance 6. What evidence for and against the existence of emotional intelligence? Evidence for EI includes intuitive
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Appendix C: Organizational Analysis Costco Wholesale Corporation Introduction… The purpose of this Organizational Analysis is to discuss Costco’s current mission and values‚ provide a snapshot of their existing overall business model and the environment they are working in‚ and then discuss the key success factors required to succeed in their industry. Beyond that will be an examination of what resources (tangible‚ intangible‚ and human) and capabilities (functional and value chain) are needed
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