The Encyclopedia of Operations Management Terms by Professor Arthur V. Hill Curtis L. Carlson School of Management 321-19th Avenue South University of Minnesota Minneapolis‚ MN 55455-0413 USA ahill@umn.edu Revised July 20‚ 2003 P O M S Production Operations Management Society The electronic version of this encyclopedia is distributed free of charge by the Production Operations Management Society (POMS) under the conditions that (1) you send corrections and additions to ahill@umn.edu
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Strategically‚ operations management involves the long-term planning and structuring of work. Indeed‚ the task of operations strategy is to design the operating system‚ which is the joint configuration of resources and processes‚ such that its resulting competencies are aligned with the organization’s desired competitive position. In other words‚ operations strategy focuses on how to best enable and implement the organization’s strategy. (For for-profit organizations‚ “best” can be measured as maximizing
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operation management • Executive Summary Operation management is defined as the design‚ operation‚ and improvement of the systems that create and deliver the firm’s primary products and services. Somerset furniture company’s global supply chain was getting lose its competitive edge and even faced shipments delayed by as much as 40%. The company prides itself on customer service and fears that late deliveries to its customers would harm its credibility and result in lost customers and excessive
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face-to-face customer service‚ and usually always has a building for their operations. A “brick and mortar” grocery has advantages and disadvantages compared to an online operation‚ like Theorganicgrocer.com. First of all‚ their major disadvantage is the overhead. The cost of property‚ insurance‚ taxes and staff is much higher for a “brick and mortar” operation than an online operation. The biggest advantage for a “brick and mortar” operation is customer security. To a customer‚ if a company has physical presence
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DRIVE WINTER 2013 PROGRAM/SEMESTER MBADS (SEM 3/SEM 5) MBAFLEX/ MBAN2 (SEM 3) PGDOMN (SEM 1) SUBJECT CODE & NAME OM 0010 - OPERATIONS MANAGEMENT BK ID B1232 CREDITS & MARKS 4 CREDITS & 60 MARKS Question 1 : Write short notes on : Operations as Transformation Systems : Answer : Operational transformation is a technology for supporting a range of collabouration functionalities in advanced collabourative software systems. OT was originally invented for consistency maintenance and
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Operations Management assignment Supply Chain Management Supply chain management is the coordination of the processes and functions within a business‚ adopted by most companies in the UK in the late 1990’s. It deals with the internal and external factors that‚ when dealt with correctly and systematically‚ can determine a businesses success or failure. A supply chain is the network of activities that delivers a finished product service to the customer. By definition‚ supply chain management
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between operations‚ marketing and product/service development at Acme Whistles? Page 3 2. Oxfam International case study What are the main issues facing Oxfam’s operations managers? Page 4 3. Formule 1 & Mwagusi Safari Lodge 3.1 For each hotel‚ what is the role of technology and the role of operations Page 6 staff in delivering an appropriate level of service? 3.2 What are the main differences in the operations management
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service‚ and more healthy meal options. McDonald’s is competitive in many categories‚ including price‚ quality‚ management and employee training. Consumers trust McDonald’s products because they use many of the same trusted brands that families buy at local grocery stores. Operations Strategy “In many companies‚ the key to success is often an operations-based advantage. Superior operations effectiveness not only serves to buttress a company’s existing competitive position‚ but‚ when based on capabilities
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Costco Wholesale Corporation Costco is open to the public and also features privately owned brands like Kirkland signature. Costco Wholesale Corporation is a membership-only warehouse club and is the second largest retailer in the United States‚ the seventh largest retailer in the world and the largest membership warehouse club chain in the United States. Costco employs 126‚929 full and part-time workers in the United States‚ and 185‚207 full and part-time employees worldwide. Costco offers lower
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Vidhya Shikshak Seva Mandal [pic] Government Registered INDIAN INSTITUTE OF MANAGEMENT RESEARCH AND TECHNOLOGY Government Recognized An ISO 9001: 2008 International B-School SUB: PRODUCTION & OPERATIONS MANAGEMENT Section –A Fill in the blanks 1. Production planning functions can be broadly identified as ______‚ _______ and _______. a) Estimating ‚ routing ‚ distribution b) Estimating‚ routing‚ scheduling
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