Operation Management +

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Vidhya Shikshak Seva Mandal [pic] Government Registered

Government Recognized
An ISO 9001: 2008 International B-School

Section –A

Fill in the blanks

1. Production planning functions can be broadly identified as ______, _______ and _______.

a) Estimating , routing , distribution

b) Estimating, routing, scheduling

c) Estimating, distribution, collection

d) Distribution, collection, scheduling

2. For efficient process of order picking by personnel, communication plays a vital role in any

Organization and the directives they need to have are ____, _____ and _______.

a) Simple, clear and straight

b) Straight, clear and easy

c) Precise, timely and appropriate

d) Accurate, timely and sufficient

3. The three major functions of any business organization are _______, _______ and ______.

a) Coordinating, organizing, delegating

b) Organizing, supervising, executing

c) Controlling, manning, procuring

d) Operations, marketing, finance

4. Formulation of the strategy depends on the _________.

a) Assessments of strengths, understanding of the weaknesses, the nature of external

environment and the resilience of the internal environment.

b) Understanding strategies, formulation of plans, utilization of resources, enabling


c) Resilience of internal environment, resilience of external environment, understanding

strategies, enabling opportunities

d) Decision making abilities, strategizing the actions, preparation of master plan, resource


5. Match the following:

P) Market analysis x) needs assessment

Q) Competitive priorities y) design analysis

R) Product design z) cost quality

Which of the following is correct?

a) P-X, Q-Y, R-Z

b) P-X, Q-Z, R-Y

c) P-Y, Q-Z, R-X

d) P-Z, Q-Y, R-X

6. All operation systems are based on criteria of _____, ______ and _____.

a) Output of product, specification of product and flow pattern

b) Input of product, characteristics of product and prices

c) Quality of services, operations and input of product

d) decision making ability, input of product and output of product

7. Consider the following statements:

P) Evaluation is done for the processes and quality assurance measures.

Q) Sometimes suppliers are given total responsibility for design, procurement of materials,

processing, Quality and deliveries as per schedules.

Which of the following is correct?

a) Both are true

b) Both are false

c) True and false respectively

d) False and true respectively.

8. The method used mainly where transportation costs either for distribution of products or collection

Of materials from different suppliers is the main criterion.

a) Centre of gravity method

b) Break even analysis

c) Point rating method

d) Factor rating method

9. PDCA stands for ________.

a) Prepare, Develop, Control, Act

b) Plan, Develop, Coordinate, Analyze

c) Product, Development, Cost, Analyze

d) Plan, Do, Check, Ac

10. Success of JIT depends upon a lot of ________ and _______.

a) Preparation and committed implementation

b) Teamwork and technology

c) Cooperation and effort

d) Information technology and planning

11. Write short notes on the following :

(I) CPM Vs. pert technique

(II) Total slack

(III) Advantages of matrix organization

(IV) Commission of projects

12. a. How would operations strategy for a service industry be different if any from that for a manufacturing...
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