little shopping effort. These products are purchased regularly‚ usually with little planning‚ and require wide distribution. a. Convenience b. Specialty c. Branded d. Shopping e. Unsought ____ 3. The convenience product marketing strategy includes: a. wide distribution of the product b. higher than ordinary prices c. few retail outlets other than convenience stores d. significantly lower promotion budgets e. products that are not easily substitutable ____
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4 Core Concepts of Management Schermerhorn 4 COPYRIGHT 4 Copyright 2003 © John Wiley & Sons‚ Inc. All rights reserved. Reproduction or translation of this work beyond that named in Section 117 of the 1976 United States Copyright Act without the express written consent of the copyright owner is unlawful. Request for further information should be addressed to the Permission Department‚ John Wiley & Sons‚ Inc. The purchaser may make back-up copies for his/her owner use only
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Hotels Go Green? (Mballestero A‚2012) Written by: Natpakhat Karnweeroj Class: SHMS BA 1st Year Hospitality Studies (HS 101) (Class 1-9) Word Count: 956 words Lecturer: Mr. Mark Urech (Muller‚2010) Table of Contents INTRODUCTION 3 WHAT IS ENVIRONMENTAL SUSTAINABILITY? (GOING GREEN) 3 WHY SHOULD HOTELS THINK AND ACT GREEN? 3 WHAT COULD HOTELS DO IN
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20120419 Core Concepts in Cultural Competence Key Concepts (printable) |Cultural Competence | | | | |Definition: |Cultural Competence is a set of values‚ behaviors‚ attitudes and practices within a system‚ organization
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Running head: BUILDING CAPABILITIES AT THE WESTWARD HILTON Building Capabilities at the Westward Hilton Hiller Hotels is a very prominate hotel business in Phoenix‚ Arizona. This company has a wide range of middle class and upscale hotels and also has a few restaurants. Peter Green‚ executive vice president for operation‚ has been employed with the company for more than 10 years. Hospitality has been a part of Green’s life since his teenage year. Green worked over the years and gained experience
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Hilton history 1893At the direction of Bertha Palmer‚ the first American “brownie” is created in The Palmer House Hilton kitchen. It is served at the Columbian Exposition World Fair. 1919Conrad Hiltonenters the hotel business in Cisco‚ Texas. On his way to buy a bank‚ Hilton purchases The Mobley‚ a local hotel‚ instead. 1925The first hotel formally named a Hilton opens in Dallas‚ Texas. Elevators‚ laundry shoots‚ air shafts and other non-customer facilities are built along the west side of
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Michael Naftaly Spring 2015 Hilton Honors 1. How can a loyalty program help the property operator and brand owner manage customers better A loyalty program is a very useful tool in managing customers and more importantly trying to keep them. The first aspect a loyalty program aide operator and owners is the ability to track customer’s behaviors‚ wants
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and Westin hotel brands combined to form one company and instituted a $50 million ad campaign for a new “aggressive” loyalty program. The new merger solved many problems that the individual companies had faced and allowed Starwood to become a major competitor for Hilton Hotel Corporation
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of the Hilton announcement: «CRM is a way to use technology to give you the power to solidify relationships with our best customers». With this CRM system (OnQ) every gesture‚ everything is fixed‚ so the analyse of statistics can be done totally. Need to add more bla-bla The nervous system of Hilton Hotels Corporation was a comprehensive andintegrated infrastructure known as OnQ which is custom built enterprise systemdesigned to support the property-level operations if each hotel in HiltonCorporation
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Facts: Hilton worldwide internet websites provides cost effective customer service‚ including online hotel reservations and HHonors enrollment. business‚ technology and information services for our hotel guests‚ including high speed internet access at virtually all of our hotels system-wide. self-service check-in kiosks at 47 of our owned or managed hotels as of December 31‚ 2004. Operational efficiency Facts: OnQ system is a single technology platform‚ which links our brands and hotels to enhance
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