Moreover‚ in the case of Max‚ they have a same similar approach regarding market research‚ although in a different manner. As the owner of startup micro-sized company he also conducted a wide market research but using efficient software and tools. Max described his approach as follows: Yes‚ I do the market research myself. I have invested in some software tools that helps me with some automation with marketing and promotion things. I have also marketing research software that helps me to search
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w rP os t S 910D05 OPERATIONS STRATEGY AT GALANZ op yo Dr. Stephen Ng and Barbara Li wrote this case under the supervision of Professors Xiande Zhao‚ Xuejun Xu and Yang Lei solely to provide material for class discussion. The authors do not intend to illustrate either effective or ineffective handling of a managerial situation. The authors may have disguised certain names and other identifying information to protect confidentiality. Richard Ivey School of Business Foundation
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Nordstrom Case Study 1. How else can Nordstrom continue to provide exceptional customer service and increase brand loyalty? Every retail company should want to strive to distribute great customer service. Customer service is basically the way employees interact with customers. Good customer service to me is greeting me with a smile when I enter the store‚ ask is there anything that I need assistance with‚ upon checking out ask if I found everything ok and welcome me back to shop in that
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Case Assignment for Otis Elevator 1. How hard do you think installing OTISLINE was in 1990? In my opinion‚ apparently installing OTISLINE would confront with many difficulties in 1990‚ however‚ these difficulties may be less comprehensive than those problems confronted when establishing the e*Logistics program. The OTISLINE customer service center was a centralized customer service system to dispatch service mechanics. When IT implemented this 24*7 concept‚ they should deal with key problems
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The case preparation questions are intended to help you identify and address the key issues in the case while preparing the case analysis note for each case before the discussion in the class. | Session No & Date | Case: Preparation Questions | 1&2 | PV Technologies Inc: Were they asleep at the Switch? 1. What could be the reasons for the unfavorable evaluation of PV technologies by Greg Morgan? 2. Evaluate alternative course of action available to PVT to gain favorable evaluation
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Additional Cases for the Course The case readings have been developed solely as a basis for class discussion. The case readings are not intended to serve as a source of primary data or as an illustration of effective or ineffective auditing. Reprinted by permission from Jay C. Thibodeau and Deborah Freier. Copyright © Jay C. Thibodeau and Deborah Freier; all rights reserved. 1••• ( Case 61 ® Enron Enrori’s First Few Years hi~ 1985 Enron had assets along the three major stages of the supply
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Vodafone case study Vodafone improves customer acquisition and retention with Accelerated Intelligence™ Overview The UK mobile telecommunications market is one of the most competitive in the world and‚ as a consequence‚ customer attrition or ’churn’ is high. In 2005‚ as part of a strategy to build on its market leadership‚ Vodafone UK began the quest for a competitor intelligence tool that would help its sales advisors reduce customer attrition and secure new sales. Vodafone wanted a service that
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Cases Summary CJUS 350 Angela McIntosh The three cases that are mentioned and studied are Brady v. Maryland‚ Giglio v. United States‚ and United States v. Agurs. These cases are important to the history of how cases are presented and with what evidence is made available to the jury. With Brady v. Maryland‚ it was the first time that the Supreme Court recognized that the Fourteenth Amendment due process clause is to ensure and guarantee that the criminal defendants are given
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This is a comprehensive case…that is‚ we will look back at the inception of the Segway and describe briefly the marketing mix that would most likely bring success. We will do this by answering the critical questions that follow: 1. Pick a corporate goal by putting an “X” in the left column choosing goal 1-4 X | CG | Year 1 | Year2 | Year3 | Year4 | Year5 | | 1 | $100‚000 | $200‚000 | $300‚000 | $450‚000 | $600‚000 | | 2 | $1‚000‚000 | $1‚500‚000 | $2‚250‚000 | $3‚250‚000 | $4‚500‚000
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The Merger of HP-Compaq Case Question 1: Was the merger sound strategically? HP was already a famous global company in 1990s. Although innovation was still critical to long-term success‚ HP’s industry was maturing and with that came the additional pressure of slimming margins‚ the importance of distribution efficiencies‚ and a more critical need for developing long-term relationships with customer. Although HP was the market leader in imaging and printing‚ its computing and IT-services businesses
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