Part A Identifying problems in the case Case Summary Vicro Communication (Vicro) was supposed to improve its performance to boost a revenue and share via business process reengineering (BPR) via data-centric enterprise software called High Profile Technology (HTP). However‚ without rethinking of existing software and obtaining feedback from employees‚ the top management made the mistake by completely relying on software application. Consequently‚ having invested 280 million dollars in Information
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1. Business process reengineering (BPR) is the fundamental analysis and redesign of workflow within and between enterprises. 2. Reengineering is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical contemporary measures of performance such as cost‚ quality‚ service and speed. 3. BPR reached its heyday in the early 1990’s when Michael Hammer and James Campy published their best-selling book‚ "Reengineering the Corporation". The
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What is reengineering? What are the seven principles for reengineering proposed by Michael Hammer? Which principal is the most important in your opinion? According to Wheelen and Hunger (2010) “Reengineering is the radical redesign of business process to achieve major gains in cost‚ service‚ or time. It is not in itself a type of structure‚ but it is an effective program to implement a turnaround strategy.” TheBusinessDictionery.com defines it as a systematic starting over and reinventing the
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Davenport is the Curtis Mathes Fellowship professor and director of the Information Management Program‚ at the University of Texas Graduate School of Business in Austin. The article begins by defining the term “Reengineering”‚ in reference to incorporating technology and the worker. Reengineering was originally designed to be used by managers that were trying to combine new technology and the worker to create an across the board increase in efficiency and productivity. These were managers that had to
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AI Magazine Volume 15 Number 4 (1994) (© AAAI) Workshop Report AI in Business-Process Reengineering Walter Hamscher s Business-process reengineering (BPR) is a generic term covering a variety of perspectives on how to change organizations. There are at least two distinct roles for AI in BPR. One role is as an enabling technology for reengineered processes. A second‚ less common but potentially important role is in tools to support the change process itself. The Workshop on AI in Business-Process
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CASE STUDY Title: Pepsi-Cola Manufacturing International Ltd. Azwan Shah bin Aminuddin 1. Identify and discuss the business process redesign principles that have been applied by the BR project team. In business process redesign‚ the organization need to be have a guidance or principles to make sure that their redesign process is on the right track. In Pepsi –Cola Manufacturing International Ltd (PCMIL)‚ there are based on several principles to ensure they are on the
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Understanding the “As-Is” system * Identifying improvement opportunities * Developing the “To-Be” system concept Three Fundamental Analysis Strategies * Business process automation (BPA) * Business Process Improvement (BPI) * Business Process Reengineering (BPR) BUSINESS PROCESS AUTOMATION Proposal Outline * Table of contents * Executive summary * System request * Work plan * Analysis strategy * Recommended system * Feasibility analysis * Process model * Data Model * Appendices Business
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INTRODUCTION Change management is the process by which an organization gets to its future state‚ its vision. While traditional planning processes delineate the steps on the journey‚ change management attempts to facilitate that journey. Therefore‚ creating change starts with creating a vision for change and then empowering individuals to act as change agents to attain that vision. The empowered change management agent’s need plans that provide total systems approach‚ are realistic‚ and are future
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improvements would primarily be defined in terms of quality‚ cycle-time and cost efficiency. The Bain definition‚ on the other hand‚ takes a wider perspective and includes the aspect of strategic competitive advantage in an explicit way. 1 Reengineering principles • Top management sponsorship. Senior management is obliged to provide an inspirational vision of the ultimate goal to be achieved. This includes the slaughter of ”sacred cows”‚ allowing the
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1. Introduction This report focuses on the case studies of the Levi Jeans workers and the California Auto Club reengineering customer service. It looks at operations management as a source for gaining a competitive advantage and overcoming potential problems experienced within and organisation or workplace. The questions to be reviewed are as follows: Jeans Therapy - Levi’s factory worker are assigned to teams‚ and morale takes a hit: 1. What went wrong with Levi’s move to teams in their plants
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