Chapter 6 ANSWERS TO DISCUSSION QUESTIONS 1. The Internet is a driving force behind developments in telecommunications‚ networks‚ and other information technologies. Do you agree or disagree? Why? By all industry accounts‚ this statement is very accurate. In order to remain competitive in domestic and global markets‚ businesses have become very dependent on telecommunications technology in order to compete. This trend will increase even more so as we proceed through the 21century. Businesses
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Business Process Reengineering dr Jerzy Surma Kolegium Nauk o Przedsiębiorstwie Szkoła Główna Handlowa w Warszawie e-mail: jerzy.surma@gmai.com MBA 731: Business Systems Analysis and Design Minder Chen‚ Ph.D. School of Management George Mason University (O) 703-993-1788 (F) 703-993-1809 E-Mail: mchen@gmu.edu Web Site: http://gunston.doit.gmu.edu/ecommerce/MIS731/ Process BPR Introduction‚ Examples‚ & Principles Introduction to BPR – Problems – BPR Definition – Process Definition‚ Dimensions
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help organizations fundamentally rethink how they do their work in order to dramatically improve customer service‚ cut operational costs‚ and become world-class competitors. In the mid-1990s‚ as many as 60% of the Fortune companies claimed to either have initiated reengineering efforts‚ or to have plans to do so. BPR seeks to help companies radically restructure their organizations by focusing on the ground-up design of their business processes. According to Davenport (1990) a business process is a set of logically related
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Providian Trust is a company which is rich in tradition‚ experience‚ and a high level of customer service‚ but was void of technology‚ information management‚ and therefore also void of an IT competitive advantage. Providian Trust was in major need of reengineering and simply implementing a new software system (Access Plus) was not going to give the company a competitive advantage. The company was going to need a dramatic redesign of business processes and intense “reprogramming” of most of the employees
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Highstone Electronics Inc. Importance of effective operations management in achieving organizational objectives Operations management forms the heart of the organization as it controls the system of operations. According to Lowson (2002) operations management is concerned with the design‚ operation and improvement of the internal and external systems‚ resources and technologies that create and deliver the firms primary product and service combinations. The activities included within operations
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should produce exact number of every part. Waste of Motion If the workers are not trained in their job properly there will be lot of motion but no work. Product Defects The defective parts or supplies cause loss of money. BUSINESS PROCESS REENGINEERING (BPR) BPR is undertaken essentially to result in a quantum jump in performance of processes. BPR is “the fundamental rethinking and radical redesign of business processes to achieve dramatic improvement in critical‚ contemporary measures of performance
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ERP Planning (course code : ERP 562) Introduction This course provides a overview of Enterprise Resource Planning Systems‚ Business process reengineering and their impact on organizations. SAP is introduced to illustrate the concepts‚ fundamentals‚ framework‚ general information technology context‚ the technological infrastructure‚ and integration of business enterprise-wide applications. Objectives: This module provides a broad understanding of the functionality and capabilities of
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follower‚ instead of leader. In writing about a related quality improvement technique‚ Business Process Reengineering (BPR)‚ Hammer and Champy (1993) add that: The problem with benchmarking is it can restrict the Reengineering team’s thinking to the framework of what is already being done in its company’s own industry. By aspiring only to be as good as the best in its industry‚ the (Reengineering) team sets a cap on its own ambitions. Used this way‚ benchmarking is just a tool for catching up‚ not
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Executive Summary This report is an examination of change process prompted by MEG International‚ a large and reputable Finnish IT organisation. This report explains Enterprise architecture and how it can be applied as a strategy. It explains Zachman’s "framework for enterprise architecture" (Zachman‚ 1987) and the components of its two dimensional matrix. Criticism that Zachman framework is only a taxonomy follows on identifying next framework "The Open Group Architecture Framework" (known as TOGAF)
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systems and other forms of communication technology in the business and it changes the form of consumption to be much more complex and various. As a result‚ it changes the economic circumstance as well as it increases attention in business process reengineering (BPR) by many companies around the world. In the text book‚ it compares business process for both purchasing books from physical book store and redesigned process for purchasing books from online book store as an example of business processes.
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