CASE STUDY 1 : BIRMINGHAM INTERNATIONAL AIRPORT 1) Identify some of the micro operations to be found at the airport. For each one : a) identify the transforming and transformed resources b) state which is the predominant transformed resource c) describe the output of each micro operation and say who you think its customers are MicroOperation | Transformed Process | Transforming Process | Output | Customer | Output | Baggage Handling | Bag | Baggage Handler | Reach Destination | Passenger
Premium Management Customer Customer service
the Denver Airport Project and the many setbacks that they encountered‚ I would have to propose leadership styles that are consistent with that of a transformational‚ task-oriented‚ and Charismatic leader. This project required a project management team (PMT) to be responsible for the design of over 100 contracts‚ 160 contractors‚ and over 2000 subcontractors in order to complete this job. There were also many unforeseen issues that caused serious delays in the completion of the airport project
Premium Leadership Management
operation as efficient as possible. Like all other airport‚ BIA also usually ends up with some minor problems. But all these problems are settled by the terminal manager. Terminal manager need to keep their ears and eyes open all the time. They also have to deal with major incidents such as bomb threats‚ stranded passengers. Their real job is to sort it all out and make sure everyone knows what is happening. BIA’s mission is the be the best regional airport in Europe. To achieve this state‚ they need to
Premium Management Airline Airport
Shivaji Bhosle (Marathi: शिवाजी भोसले; 19 February 1630 – 3 April 1680)‚ with the royal title Chhatrapati Shivaji Maharaj (Marathi: छत्रपती शिवाजी महाराज) was a Maratha king [5] from the Bhosle dynasty who founded the Maratha empire.[6][7] Shivaji led a resistance to free the Marathas from Sultanate of Bijapur‚ and establish the rule of the Hindus ("Hindavi Swarajya"). He created an independent Maratha kingdom with Raigad as its capital‚[7] and fought against the Mughals to defend his kingdom successfully
Premium Shivaji Maharashtra
Portland International Airport (PDX) is located 20 minutes to the northeast of downtown Portland near the Columbia River. PDX is the largest airport in the state of Oregon and serves over 13 million passengers annually. Arriving & Departing Public Transfer from PDX Going from PDX to the downtown of Portland using public transport is easy‚ because airport is well connected by public transit. It will take around 40-45 minutes for such trip. MAX train‚ operated by Trimet‚ is a light-rail system‚ which
Premium Airline Southwest Airlines Low-cost carrier
Hong Kong International Airport Students Name/ ID No. : 1. Lee Pin Lit 2. Ng Wei Han 3. Yong Zi Lip 4. Lee Leong Yong 5. Loo Jia Long Lecturer Name : Shervin Motamedi ( M. Sc ) Table of Contents * Introduction * Design * Construction Stage and Process * Intentions of management or designer * Environmental risk mitigation * Conclusion Introduction : Hong Kong International Airport is one of the greatest civil engineering
Premium Air pollution
world’s largest automated airport baggage system due to requirement of bigger airport capacity in land area of 140 Km2‚ it was supposed to be the largest airport to handle the capacity of over 50m passengers on annual basis. The initial budget at the start of the project was $ 5 billion which includes $685 million from the federal government and over $ 400 from the airlines themselves. The below are the technical specifications of the project. Specifications: 1. 88 airport gates in 3 concourses
Premium Project management
Introduction The main business of the airport is to manage‚ operate and maintain the airport and provide related services. Other activities include duty-free and duty-free shops‚ management and motor sports and recreational activities‚ hotel management‚ management‚ cultivation and marketing of palm oil and other agricultural products‚ engaged in gardening‚ providing food and beverage management services at designated airport stores‚ providing operations and maintenance Information and communication
Premium Forecasting Forecasting Penang
Gateway International Risk Analysis and Scope Creep Although there seemed to be a large portion of time spent in Phase II on schedules and detailed work structures‚ there did not seem to be a thorough investigation into risks‚ both inside the company and outside. The software engineers were working on a different product when the development began. This was a major effort for Teradyne and it did not seem to have been considered when development of resource needs. The customer who became the
Premium Project management
Kuala Lumpur Airport Kuala Lumpur airport or Kuala Lumpur International Airport or commonly abbreviated as KLIA is one of Malaysia’s main airports are located in Sepang. Kuala Lumpur Airport Kuala Lumpur airport opened in 1998‚ its construction cost $ 3.5 billion and has the slogan "Bringing the World to Malaysia and Malaysia to the World". The airport is a base for Malaysia Airlines and Air Asia. In 2011‚ he was named the 14th busiest airport in the world by international passenger traffic. The
Premium Kuala Lumpur International Airport Kuala Lumpur International Airport Kuala Lumpur