Balance scorecard Definition Balance scorecard also known as BSC. BSC was developed by Robert Kaplan and Norton in the early 1990s. Balance scorecard comes from two words namely balance and scorecards. Balance mean a balance between financial and non-financial performance‚ short-term performance and long-term performance‚ the performance of which is internal and external. When the scorecard also mean that the card is used to measure one’s performance score. At first scorecard used to measure performance
Premium Finance Business terms Marketing
departments The balanced scorecard measure more than just the financial performance of the company Critical factors that meeting the goals: 1. Customer satisfaction: market share and repeat business 2. Operational efficiency: the number of produced per hour and the number of warranty claims received. 3. Employee excellence: employee training hours‚ employee satisfaction surveys 4. Financial Profitability: revenue growth rate and earnings per share. The balanced scorecard provide holistic approach
Premium Management Strategic management Balanced scorecard
Term Paper On Management Control System Topic: Recent Balance Scorecard Theory & Practices Of Bangladeshi Company SUBMITTED TO: Md. ABUL KASHEM Associate professor SUBMITTED BY: RIFFAT ARA RAFIQ; ID: 61018-11-061 SESSION: Fall’ 2011 DATE OF SUBMISSION: 26th DECEMBER ’2011 DEPARTMENT OF MANAGEMENT INFORMATION SYSTEM Acknowledgement I express my gratefulness to Almighty Allah for his kindness‚ which enabled
Premium Balanced scorecard Strategic management Business terms
The scorecard The scorecards measures of key indicators‚ focuses managers and employees attention on what is important to the organization. Focusing on desired result increases the ability the relative effectiveness of various policies and practices. Just as organizations keep scorecards on their financial effectiveness. The importance of evaluating HRM Hr managers are unable to describe their contribution so‚ the evaluating of HRM is important. The HR department is being treated like other operational
Premium Management Employment Measurement
Strategies for Blackberry 1. Preface: They say “every good thing comes to an end” but what they never said is “every best thing might also come to an end” at-least in the case of Blackberry this has happened. Once considered as one of the best smartphones of the world is now one of the uncool phones of the world. It all started in the year 2007 when Steve Jobs inaugurated I-phone‚ a device that changed the telecommunication trend and also changed the fate of Blackberry. People at Blackberry seemed
Premium Smartphone Mobile phone Personal digital assistant
will propose changes to its strategic framework to better minimize the threats and capitalize on the opportunities. Lastly‚ we recommend the use of the Balanced Scorecard as a strategy management system to communicate the organizational change and execute its strategies. Designed by Robert S. Kaplan and David P. Norton‚ the Balanced Scorecard has been used by many profit-maximizing organizations and received spectacular success. As a strategic management tool that aligns employees to organizational
Premium Strategic planning Strategic management Balanced scorecard
BlackBerry Limited: "Should Blackberry switch to Android?" Abstract With its introduction in 1999‚ Blackberry was a cutting-edge mobile company who changed the very industry that it struggles to stay afloat within today. Every so often we hear the question‚ should BlackBerry drop their current operating system and use Android as a replacement? Initially it may sound like a good idea‚ after all Android is the number one smartphone operating system globally. And with
Premium Smartphone
Viral S. Kadecha CURRICULUM VITAE Personal Details NAME : Viral S. Kadecha RESIDENTIAL ADDRESS : 5/2‚ Tiwari Bhuvan‚ Subhash Lane‚ Kandivali (W)‚ Mumbai – 400 067 E-MAIL ADDRESS : viral.kadecha@yahoo.com CONTACT NO : 99307 98437 (Mob)‚ 2861 11 93 (Res). DATE OF BIRTH : 28st August 1986 MARITAL STATUS : Married. LANGUAGE KNOWN : English‚ Hindi‚ Marathi & Gujarati. Objectives To work in a creative‚ professional
Premium High school Secondary education College
MARKETING ENGINEERING FOR EXCEL • CASE • VERSION 2.0.3 Case ABB Electric Segmentation By Gary L. Lilien & Arvind Rangaswamy 1. Before beginning any case‚ students should familiarize themselves with the model being used. Marketing Engineering for Excel comes with tutorials that demonstrate the capability of each model. The tutorial can be found under each model within the ME►XL menu after starting Excel. These tutorials are designed to work with our OfficeStar examples which are
Premium Marketing
Optimism is to Pessimism as Lazy is to Hard Work “Blackberries in June” by Ron Rash‚ is about a couple‚ Matt and Jamie‚ who have a very pessimistic family‚ especially when it comes to the young couples accomplishments in life. What makes Jamie and Matt different from the other family members? They have a lot of determination‚ motivation‚ discipline‚ and are willing to make sacrifices necessary to get where they want to be in life. Throughout the story‚ the author gives a variety of examples
Premium Family