A travel agency is a retail business that sells travel related products and services to customers on behalf of suppliers such as airlines‚ car rentals‚ cruise lines‚ hotels‚ railways‚ sightseeing tours and package holidays that combine several products. In addition to dealing with ordinary tourists most travel agencies have a separate department devoted to making travel arrangements for business travelers and some travel agencies specialize in commercial and business travel only. There are also travel
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Introduction Kings Travel has over 10 years of experience in the travel industry and is a member of most important Travel authorities e.g. ABTA‚ and IATA .Kings travel is also an approved agent for ATOL holders for customer financial protection. At Kings Travel the success factor of the growth is their friendly and highly professional services to maximise the customer satisfaction. Kings Travels’ staff is highly trained‚ efficient and knowledgeable in all aspects of travel‚ tour trade and because
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JOHNSON & JOHNSON | | | Instructor’s Name : A. Srikanth | Study Title : Macro-Micro EnvironmentCourse Name :Marketing Management | | | SUBMITTED BY: | Khushboo KhandelwalPooja ChoudharyKaushal mahajan | Sumit gulatiSushan Sikka | 8/27/2010 | | ACKNOWLEDGEMENTS Special thanks are due to Lecturer
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H Travel Agency Strategy Plan February 25‚ 2013 This paper will look at the challenges that the travel agency is facing‚ detailing a plan for change based on observations of challenges that the HR department is facing. Using metrics to explain change and how they can assist senior management during the planning process. Furthermore there will be an outline for the determination of the HR strategic plan combined with methods for the recruitment and selection methods. The details provided
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Objectives: The aim of this assignment is to make the reader understand the key concepts and principles of marketing in the travel and tourism industry also as the key points affecting marketing environments and its function in different segments of the tourism industry. Analyzing the function of marketing as a management instrument‚ understanding the roll of marketing mix in the tourism sector and at last but not least learn how to use the promotional mix in the sector. Contents 1. Presentation
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L – Travel agent O– Fiancé S – Fiancée O – Hello. L – Good afternoon. Welcome to our travel agency. How can I help you? S – Hi! Oh! I’m so excited! We have our wedding in four weeks. I can’t help thinking of our living together. I assure you John‚ you’ll have the best wife in the world. O – Honey‚ I have no doubts about it‚ but let’s proceed to the main question. Mrs..? L – Not Mrs.‚ Miss. Miss Andrews. So I guess you are here because of your forthcoming honeymoon. Am I right? O – Yes‚ Miss Andrews
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BTEC National Level 3 Travel and Tourism 2010 13 Unit 13: Tour Operations Unit 13 Tour Operations Unit 13 Overview 10 Credits Tour operators play a very important role in travel and tourism‚ by arranging the package holidays that are such an important feature of life in the 21st century. Tour operators are at the forefront of today’s travel and tourism sector‚ seeking out new destinations and holiday experiences to satisfy the ever-changing needs and expectations of travellers
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Communication Types Advantages Speaking Clearly Speaking clearly and knowing what you are talking about to customer is very important‚ this will gain their trust in you and help them to understand you. Listen actively You’ll strengthen your own understanding and make a better impression. Be enthusiastic and show an interest This will show the customer you are genuine and not doing it just because you have to. Keep the customer informed Keeping the customer in the loop and letting
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Assignment 4: Tourism and the Environment Analysis of Ecotourism in Rathdowney‚ Queensland‚ Australia By: Angie Haves December 14‚ 2009 Introduction The effect of global warming is becoming ever more evident‚ well-known and of increasing concern as research is conducted on an ongoing basis and the results of this research are communicated widely through the media and print publications. Scientists believe that climate change is largely caused by humans producing
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A travel agency’s main function is to act as an agent‚ selling travel products and services on behalf of a supplier. Consequently‚ unlike other retail businesses‚ they do not keep a stock in hand. A package holiday or a ticket is not purchased from a supplier unless a customer requests that purchase. The holiday or ticket is supplied to them at a discount. The profit is therefore the difference between the advertised price which the customer pays and the discounted price at which it is supplied to
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