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    Customer Service Level 2

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    Blockbuster Can you provide a brief description of this organisation? (Please note you will not be marked on this; it is simply to provide your tutor with a brief outline.) Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each

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    3 EXPLAIN HOW THEORIES OF DEVELOPMENT AND FRAMEWORKS TO SUPPORT DEVELOPMENT INFLUENCE CURRENT PRACTICE. Theories of development offer insights into the forces guiding childhood growth and what can affect them. Each offers insight but each has limitations‚ which is why developmental scientists use more than one theory to guide their thinking about the growth of children. Current practice is based on many years of knowledge and experience. This helps us to understand children learning‚ development

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    Customer Service Level 2

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    communication with customers 1a) Use the table below to outline at least two different customer service situations and the different methods of communication that would be needed in these situations. Situation Methods of communication 1. The porridge that a guest has ordered is not available. Verbal. The best approach in this situation is to speak to the guest face to face and apologise whilst explaining why the porridge is unavailable. 2. A customer has been spoken

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    Convenience Food in China

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    understand the various distribution channels and buying power of the consumers before making any move in the market. This article below examines the various distribution channels available for food related products (FMCG) and the current purchasing powers of consumers residing majorly in 1st tier city like Shanghai in China. The article also illustrates the buying behavior and pattern of consumers residing in 2nd and 3rd tier cities like Chengdu to some extent. Food Distribution Channel There are various

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    Arranged marriages

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    Arranged marriages Arranged marriages are often discussed a lot. Some people are against it‚ and others think it’s the best way to have a marriage. In Islam‚ it’s common to be born in to an arranged marriage‚ already when you’re born‚ your parents had found a partner for you. In some arranged marriages‚ the bride doesn’t have the rights to refuse the marriage. She has to accept the man‚ her parents choose for her. In many families‚ arranged marriages are tradition‚ and therefore it would be disrespectful

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    Arranged Marriage

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    My View on Arranged Marriage Theresa Y April 4th‚2014 Marriage is one of the largest and most important milestones that an individual may experience. It symbolizes the life-long commitment between two people‚ unifying them and their families. The saying “first comes love‚ then comes marriage” describes how the ideal marriage arises from in Western culture‚ however‚ it can actually occur the other way around. Arranged marriage is a tradition where parents match their child with a suitable spouse

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    arranged marriages

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    Are Arranged Marriages an act of love‚ or perhaps even torture?   I find it difficult to see how anyone could possibly approve of arranged marriages.  In an arranged marriage‚ the bride and groom are selected by a third party rather than each other.  Arranged marriages are most common in the Middle East and parts of Africa and Asia - however with 55% of marriages in the world being arranged- you would be likely to find cases of arranged marriages anywhere you go.  There are many different types

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    Convenience Store Survey

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    I observed one 7-eleven store located in Taft Avenue. I noticed that the location of this particular convenience store is very strategic. For one‚ it is located around the University Belt. Furthermore‚ it is situated just below a condominium. I noticed that most of the tenants of this condominium are either students or young professionals. I was informed that the management of the condominium does not allow the tenants to use “gasul” to prevent accidental fire. This knowledge came very

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    Week 3 Customer Service

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    Chapter 3‚ Page 53 1. What are sure-fire techniques for providing superior customer-service? The sure-fire techniques for providing superior customer-service are the mindset that defines each company’s culture. It is pervasive‚ visible to others‚ and everyone’s responsibility. It also requires organizations to keep the basic company functions in superior shape so that CSRs do not get bogged down with cleaning-up problems‚ correcting errors‚ or being on the defensive with customer. 2. What

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    Arranged Marriages

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    Arranged marriages An arranged marriage is a marriage where the bride and the groom are selected by a third party rather than by each other. This should not be confused with a forced marriage because the both individuals approve with the help of their parents or older members. Arranged marriages were the norm worldwide until the 18th century. In modern times arranged marriage has continued in royal‚ aristocratic families and ethnic minority groups in developed countries; elsewhere arranged marriage

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