"1 describe how to respond to complaints in health and social care enviroment" Essays and Research Papers

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    |1. |Explain how a working relationship is different from a personal relationship? | | |A working relationship within the work place is the nature of the professional relationships. Knowing the concept of | | |teamwork and you would work in agreed guidelines to work towards the same goals with the same purposes can also be a | | |business relationship. Your own personal relationships is treating a friend and/or family members which can be

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    |BTEC level 3 Extended Diploma in Health and Social Care | |Assignment Title: :Equality‚ Diversity and Rights |Grade |Points | |in HSC |(Please circle) |(Please circle) |

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    understand what is being said‚ reflect and check out what the person you are communicating with is saying. When communicating to people we have to make sure they understand what we are saying and respond to it accordingly. The communication cycle has 6 steps. The stages involved in this cycle are: 1. Ideas occur 2. Message coded 3. Message sent 4. Message received 5. Message decoded 6. Idea understood Dr Bruce Tuckman published his Forming Storming Norming Performing model in

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    1.1 What is abuse? Abuse is the infringement of an individual’s human and civil rights by another individual or persons. The following is the definition of abuse in The Protection for Persons in Care Act (PPCA). In this statement‚ "abuse" is defined as mistreatment‚ whether physical‚ sexual‚ mental‚ emotional‚ and financial or a combination of any of them‚ that is reasonably likely to cause death or that causes or is reasonably likely to cause serious physical or psychological harm to a person‚

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    AS Health and Social care Coursework Unit 2 – Communication in care settings. F911. Coursework guidance and requirements This piece of coursework is out of 50 marks. You will be assessed through four assessment objectives (AO) Time line for assignment submissions- all work to be handed in during the timetabled class of the week identified. Deadlines will be identified in class. Evidence to be submitted Task 1- written work‚ bibliography/source list Task 2- Written work

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    ASSIGNMENT 1 EXPLORE COMMUNICATION SKILLS & THE VARIOUS FACTORS WHICH INFLUENCE THE COMMUNICATION PROCESS UNIT 1: COMMUNICATING IN HEALTH AND SOCIAL CARE ORGANISATIONS CATHERINE CARLIN Contents Introduction 3 1.1 4 1.3 8 1.4 9 2.1 12 Conclusion 14 Introduction In this assignment the writer is going to focus on how communication is important in health and social care settings. In the first section of the assignment the writer will explore in detail what communication is‚ the methods

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    Safeguarding in Health and Social Care Under the Health and Social Care Act (2008)‚ abuse is defined as: “Single or repeated act or lack of appropriate action occurring within any relationship where there is an expectation of trust which causes harm or distress including physical‚ emotional‚ verbal‚ financial‚ sexual‚ racial abuse‚ neglect and abuse through misapplication of drugs.” Abuse can happen to anyone‚ anywhere‚ at any time. However‚ it is so alarming that more and more elderly

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    SCHOOL OF HEALTH AND SOCIAL CARE HND – HEALTH & SOCIAL CARE MANAGEMENT GROUP: XXX MANAGING FINANCIAL RESOURCES REPORT ON CARE TECH HOLDINGS PLC‚ FOR THE YEAR ENDED 2013 STUDENT NAME STUDENT ID Lecturer: Theresia Vughosu CONTENT INTRODCUTION…………………………………………………………………………………………… TASK 1: SYSTEMS USED TO MANAGE FINANCIAL RESOURCES IN CARE TECH 1.1 Principles of costing and business control systems………………………………………………….. 1.2 Information needed to

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    Ghanaian‚ fluent in English EDUCATION AND TRAINING Septembre 10th to date; home learning in house keeping and food hygiene. Novembre 08 to 09; adult literacy level 1 and 2 passed. Novembre09; adult numeracy level 1 passed. Octobre 09;Riley training centre clait passed. March 07 to 08; customer care training passed. February 05;health and safety and manuel handling training May 2000 to 2003;Ghana college. EMPLOYMENT HISTORY Octobre 2009 to Decembre 2010; Assistant house keeper/kitchen assistant

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    UNIT 1: COMMUNICATING IN HEALTH AND SOCIAL CARE ORGANISATIONS Scenario You have been asked to create an information pack for health and social care students about the importance of communication in working with adults. Your pack should include information about a range of communication methods‚ both verbal and non-verbal. It should also include advice about how to identify the different communication needs of individual‚ some of the barriers to effective communication and how these can be overcome

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