communication in health‚ social care or children’s and young people’s settings. 1. Understand why communication is important in the work setting 1.1 Identify different reasons why people communicate:People communicate in order to establish and maintain relationships with others‚ to give and receive information or instructions‚ to understand and be understood‚ to share opinions‚ knowledge‚ feelings‚ emotions. 1.2 Explain how effective communication affects all aspects of own work: Communication at
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Topic 1: Work Motivation A highly motivated employee can be said to have good direction and high levels of effort and persistence (Arnold et al.‚ 2005). It is therefore safe to assume that high levels of motivation lead to higher performance levels. This essay will explore the phenomenon of ‘what motivates people’ in 2 ways. One focuses on the employee and will be examined by using the ‘Goal Setting Theory’ (GST) by Locke et al. (2002). The other focuses on the job itself and will be examined using
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1. A symbol used to convey feeling is called ___________ EMOTICON 2. A _____________ is a series of questions that ask customers to provide feedback on their perception of the support services being offered. CUSTOMER SATISFACTION SURVEY 3. A _____________ transfer only occurs when you stay on the line only long enough to ensure that the call has been transferred successfully. COLD 4. An abbreviation formed from the first letters of a series of words is called _____________. ACRONYM
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The environment provides natural resources that promote economic growth which in turn has caused the destruction of vital eco systems (Miller‚ 2010 pp 6). If we continue to live as we are‚ consuming‚ polluting and clearing precious land at an ever accelerating rate (Ede‚ 2008 pp 20)‚ we are in fact destroying our very own vital life support system (Miller‚ 2010 pp 5). The need for change towards sustainable development means to live off the earth’s natural resources without depleting them (Miller
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Assistant level 3 course Assessment 1 Q1 Describe how you might contribute to a lesson given to a group of seven year-old children learning to play percussion instruments? The role of the Teaching Assistant is to create and maximise the learning environment and to keep disturbing behaviour to a minimum. With this in mind my contribution to the learning of percussion instrument s would be. * Prior to the lesson taking place‚ I would make sure that the area they are going to be using is safe to
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Chapter 1 Lecture Accounting is a service activity. Its function is to provide useful financial information about economic entities to interested parties‚ such as managers‚ investors‚ and creditors. Financial accounting provides information to those decision makers who are outside the economic entity‚ such as investors‚ creditors‚ and governmental agencies. Financial accounting information also is used by managers inside the economic entity. A. What is accounting? 1. Identification
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The Importance of Handwriting RDG/201 October 19th‚ 2014 JoAnna Racuya UOPX The Importance of Handwriting Handwriting is important for everyone to know how to complete regardless of their age or grade level. Throughout a child’s school years they will be required to write legible handwriting. When a student’s handwriting is illegible words might be mistaken for other words or misunderstood all together. (Ogle & Beers‚ 2009‚ chapter 9 para 1). When students are writing for others to see it is important
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Unit 5 Assignment 1: Implementing Comprehensive Human Resources Risk Management Plan Human Resources Risk Mitigation: Objective • Human resources policies and practices should reduce the human risk factors in information technology (IT) security and information access controls. Decrease the risk of theft‚ fraud or misuse of information facilities by employees‚ contractors and third-party users. Scope • the organization’s human resources policies‚ taken as a whole‚ should extend to all the persons
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Task #1 – JDT2 Memo to CEO To CEO: As you may be aware‚ the company is currently facing a lawsuit brought about by a former employee‚ Mr. X. He is claiming that under the Civil Rights Act of 1964‚ Title VII he has been a victim of “constructive discharge” since we have changed the company’s working schedule policy to a four day rotational shift. Constructive discharge or forcing an employee to resign by making the work environment so intolerable a reasonable person would not be able to stay
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Unit 516 Understand safeguarding of children and young people. – Explain the policies‚ procedures and practices for safe working with children and young people. All adults who come into contact with children and young people in their work have a duty of care to safeguard and promote their welfare. The Children Act 2004‚ through the Stay Safe outcome of the Every Child Matters Change for Children programme‚ places a duty on organisations to safeguard and promote the well-being of children and
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