Six stages of Communication by Michael Argyle
Six stages of Communication by Michael Argyle
Michael Argyle was a Social Psychologist he stated that interpersonal communication was a skill that had to be learned, just as you would learn to drive a car. He said that when you are driving a car, you have to change your method to match the conditions of what is happening on the road. Driving involves a constant cycle of watching what is happening in the road, working out how to respond, making the required responses and then repeating this cycle until the end of your journey. Argyle argued that, communication involved much the same 'cycle' as driving a car required.
He explained this by developing a Cycle of Communication
There are six stages to his cycle
1. Aim At this stage the sender thinks about HOW they want to communicate what they want to say how they will say it what they want the receiver to do with the information
2. Encoding
At this stage the sender needs to consider the following:
Social influences and other things that may change what they want to say e.g. what style they want to use, language to use, approach to use
What they assume about the receiver and their assumptions of the sender e.g. has the receiver got a sensory need just because they are elderly
Does the receiver have any assumptions about the sender and will this hinder or change what they say
3. Transmission
This is a vital stage for successful communication. The communication need to be transmitted in the right format at the right time
Things to consider;
Are there any distractions?
Does the communication need summarising?
Is there anything that will increase the clarity of the communication?
4. Receiving
This is when there is receipt of the information from the receiver for the sender.
There are certain things that the sender needs to take into account at this stage.
We think three times faster that we speak
It is much easier for the speakers words/ message to get muddled by distractions and
Michael Argyle was a Social Psychologist he stated that interpersonal communication was a skill that had to be learned, just as you would learn to drive a car. He said that when you are driving a car, you have to change your method to match the conditions of what is happening on the road. Driving involves a constant cycle of watching what is happening in the road, working out how to respond, making the required responses and then repeating this cycle until the end of your journey. Argyle argued that, communication involved much the same 'cycle' as driving a car required.
He explained this by developing a Cycle of Communication
There are six stages to his cycle
1. Aim At this stage the sender thinks about HOW they want to communicate what they want to say how they will say it what they want the receiver to do with the information
2. Encoding
At this stage the sender needs to consider the following:
Social influences and other things that may change what they want to say e.g. what style they want to use, language to use, approach to use
What they assume about the receiver and their assumptions of the sender e.g. has the receiver got a sensory need just because they are elderly
Does the receiver have any assumptions about the sender and will this hinder or change what they say
3. Transmission
This is a vital stage for successful communication. The communication need to be transmitted in the right format at the right time
Things to consider;
Are there any distractions?
Does the communication need summarising?
Is there anything that will increase the clarity of the communication?
4. Receiving
This is when there is receipt of the information from the receiver for the sender.
There are certain things that the sender needs to take into account at this stage.
We think three times faster that we speak
It is much easier for the speakers words/ message to get muddled by distractions and