P2 Theories of communication
-The communication cycle
Effective communication involves a two-way process in which each person tries to understand the viewpoint of the other person." According to Argyle, skilled interpersonal interaction (social skills) involves a cycle in which you have to translate or 'decode' what other people are communicating and constantly adapt your own. Communication is a cycle because when two people communicate they need to check that their ideas have been understood". An example of good communication involves the process of checking understanding, using reflective or active listening. Argyle's stages of the communication cycle were an idea occurs, message coded, message sent, message received, message decoded, message understood. Verbal and non-verbal communication is not always straightforward. The communication cycle involves a kind of code that has to be translated. There are 5 stages in the "communication cycle" which are: 1. Idea occurs: this is the stage when an individual thinks what he is going to say and who to. 2. Message coded: this is the way that an individual puts his thoughts together with the way he is going to communicate, putting the thoughts into language or into some other code such as sign language. 3. Message sent: this is stage is when an individual speaks or sign what they are going to say, in few words is the way the message is sent. 4. Message received: this is where the person you are speaking to has listened to what you said and they have to sense the message by hearing or watching. 5. Message decoded: The receiver has to understand the message that the sender has just sent. This could be misunderstood easily by interpreting words differently or they might make assumptions about your body language as well as words. 6. Message understood: at this stage the message should be understood but it does not always happen at the first time, and if so the cycle needs to start all over again....
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