Part one - the principles and requirements of assessment
Understand the principles and requirements of assessment.
What is assessment ?
Initially learners are assessed for suitability.Evidence is gathered to provide this information, for example: drivers licence, criminal records bureau disclosure, medical certificate, licences from local authority, evidence of insurance. Are they suited to a customer service based industry? Evidence of any previous qualifications which are relevant and current. i.e. BTEC, NVQ, manual handling and safe lifting practices, customer services training etc.
| Explain the functions of assessment in learning and development, the key concepts and principles and responsibilities of the assessor
| The evidence when gathered and authenticated indicates the learner’s current abilities.The witnessing of their above information provides the basis for a list of requirements to be compiled and addressed to enable the learner to satisfactorily carry out their duties competently.The process of achieving the necessary standard of education or training would be recorded and measured to show that the necessary improvements were being achieved and that targets and goals were reasonable, realistic and achievable within the necessary timeframe according to the individual’s capabilities. One to one discussion would give us a clearer understanding of the learner’s capabilities and provide the basis for an assessment of any particular areas of strength and weakness. They may need additional support with their learning skill, comprehension or written and verbal expression or they may need some assistance with IT based skills. This can all be gleaned from the learner by these initial formulations of opinion. The Visual-Auditory-Kinaesthetic learning styles model or 'inventory', (VAK), provides a simple way to explain and understand the learning styles of learners).There are three aspects to this learning model which was developed initially with children and subsequently found to be immensely helpful in all aspects of education. * Visual – Seeing and Reading (Visual aid, presentations, home based learning exercises. * Auditory – Listening and Speaking (One to one two way discussion) * Kinaesthetic – Touching and Doing (hands on practicality)'Learning style' should indicate an individual mixture of styles. Everyone has a mixture of strengths and preferences. No individual has a particular style or preference. Extra support would be made available to learners with particular needs or difficulties and their strengths would also contribute to their overall plan of learning. All the learners’ achievements would be praised and rewarded.Learning disabilities and barriers are always present in education. The barriers may be : * Attitudinal (a learner may regard qualifications for a job that they have done for many years as an imposition) * Organisational (the need to spend time off work to attain these qualifications) * Practical (the difficulties in studying at home in a busy household where there are lots of comings and goings perhaps in a language not entirely understood)Our purpose here is to breakdown these barriers and difficulties and focus on a way to overcome them. It is important to keep the learning environment as stress free as possible and to make the learning as light hearted as possible with the award of praise when suitable targets and milestones in the process are achieved.Training needs analysis (TNA) is the process of identifying the gap between existing training and its related training need to attain competency in any given field. This can be broken down and analysed in a number of key areas : * Review of current training (qualifications to date) * Task analysis (what does the job entail) * Identification of training gap (the needs list of missing items) * Statement of training requirement (mutually agreed plan of action) * Assessment of training options ( the programme of...
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