Tqm Applied

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International Business Research

Vol. 4, No. 4; October 2011

TQM Implementation in Textile Manufacturing Industry to Success: Review and Case Study
Salman Khalid (Corresponding Author) School of Management Studies The University of Faisalabad, Faisalabad-37610, Pakistan Tel: [phone] E-mail: [e-mail]

Muhammad Zohaib Irshad Department of Business Administration The Government College University Faisalabad, Faisalabad, Pakistan Babak Mahmood Assistant Professor, Department of Sociology University of Sargodha, Sargodha, Pakistan Received: July 2, 2011 Accepted: July 16, 2011 doi:10.5539/ibr.v4n4p242

Abstract This exploratory study has provided an insight into implementation of TQM in Pakistani textile manufacturing industry and factors that were considered to be critical to adoption of TQM. The cross sectional results show that TQM is largely implemented in manufacturing/operating function and little in other functional areas. TQM is a philosophy mainly adopted by large organizations. Whereas, SME businesses are still lagging behind larger one’s when it comes to introducing and adopting new managerial philosophy and advanced technology. Many SMEs have stopped at quality system certification, rather than pursing further continuous improvement efforts by adopting TQM. SMEs must understand the need to go beyond the quality system stage and work towards TQM for quality. Keywords: TQM, Manufacturing, Implementation, Small and Medium enterprises (SME) Introduction Total quality management (TQM) has been a popular business strategy in many leading manufacturing organizations over the past few years (Sohal & Terzivski, 2000). There are some manufacturing firms that have been successes, and some have been failed with TQM implementation. A large number of companies that have implemented TQM are large multinationals companies (MNCs) such as Hawlett-Packard (HP), International Business Machines (IBM), and Nokia. The

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