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Tqm for Swot
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International Journal of Business, Management and Social Sciences Vol. 1, No. 1, 2010, pp. 59-64

INTERNATIONAL JOURNAL OF BUSINESS, MANAGEMENT AND SOCIAL SCIENCES www.ijbmss-ng.com © 2010 MultiCraft Limited. All rights reserved

A SWOT analysis of small and medium scale enterprises implementing total quality management
S. D. Kalpande1*, R. C. Gupta2, M.D. Dandekar3
Department of Mechanical Engineering, MET’s Institute of Engineering, BKC, Nashik, Pune University, Pune, 422003, INDIA Department of Industrial and Production Engineering, Shri G. S. Institute of Technology & Science, Indore M.P., 452003, INDIA 3 Department of Industrial and Production Engineering, Shri G. S. Institute of Technology & Science, Indore M.P., 452003, INDIA * Corresponding Author: e-mail: shyamkalpande@gmail.com, Tel +91-9209293782
2 1*

Abstract Small and Medium scale Enterprises (SMEs) playing a vital role in nation’s economy. Many studies have demonstrated the positive impact of Total Quality Management (TQM) practices on Small and Medium scale enterprises. These have relied on manager’s self assessment of performance in reaching the objectives of study. It is also observed that many SMEs are ineffective and some are closed down. The main problem of those SMEs seems to be the low quality of their product and rise in competition in the market. To stand in the market, it is necessary for SMEs to face new challenges by adopting proper strategy. SWOT (Strength, Opportunity, Weakness, and Threats) analysis is one of the techniques to undertake a more structural analysis to formulate the best strategy. SWOT is the combination of four major terms as Strength, Opportunity, Weakness and Threats. The study shows that “Competition” and “Rise in expectation of Customers” are the major external issues for the SMEs of this region. The main threats observed are competition from large & multinational businesses, financial stringency and technological obsolescence. The aim of SWOT



References: Barnes M., Coulton L., Dickinson T., Dransfield S., Field J., Fisher N., Saunders I. and Shaw D., 1998. A New Approach To Performance Measurement For Small And Medium Enterprises, Proceeding of International Conference on Performance Measurement, Churchill College, Cambridge U.K. Directors’ Briefing, 2006. SWOT Analysis, e-book Online Published by BHP information solution Ltd., Althorp House, 4-6 Foong L.M., 2007. Understanding of SWOT Analysis, TQM case studies-e-book Online, 31st August 2007, .from http://tqmcasestudies.com/tqm-case-studies-directory.html Garg I., 2008. Employees Training & Participation-A Must For Total Quality Management, Proceeding of IABR & TLC Conference, San Juan, Puerto Rico, USA. Ghobadian A.,and Gallear O., 1996. Total quality management in SME, Omega, Vol.24. pp. 83-106. Huxtable, N 1995, TQM; Small business, Chapman and Hall, Landon. IFUW., 2007. Situational Analysis, International Federation of university Women, Geneva, Switzerland. Jack B. ReVell., 2007. TQM Tools & Tool Kit, International Federation of university-Online, IFU 2007. Poonsook J., Kusuma P. and Pong H., 2005. An application of Total Quality Management for Thai Communities Knowledge Management Systems, Proceeding of the Fourth International Conference on Business, Bangkok, Thailand. SIDO Half Century by DCSSI, Govt. of India, 2004 and Economic Survey, Govt. of India, 2006-07, Feb. Yeung C.L. and Chan L. Y., 1999. Quality Management System development: Some implications from case studies, proceeding of Department of Industrial and Manufacturing Systems Engineering, The University of Hong Kong, Pokfulam Road, Hong Kong. Biographical notes S. D. Kalpande is a Workshop Superintendent and Head of Mechanical Engineering Department, MET’s Institute of Engineering, Bhujbal Knowledge City, Nashik, Maharashtra, India. He has 15 years of experience in teaching and research. He is a Life Member of IIIE (India), Life Member of ISTE (India). R. C. Gupta is a Professor and Head of Industrial and Production Engineering Department, Shri G.S.I.T.S, Indore, M.P., India. He has more than 25 years of experience in teaching and research. His research interests include industrial engineering, total quality management, supply chain management, world class 64 Kalpande et al. / International Journal of Business, Management and Social Sciences, Vol. 1, No. 1, 2010, pp. 59-64 manufacturing and Multi-criteria Decision-Making. He has written two books on relevant subjects. He is a Life Member of IIIE (India), Life Member of ISTE (India). M. D. Dandekar is a Associate Professor in the Industrial and Production Engineering Department, Shri G.S.I.T.S, Indore, M.P., India. He has more than 20 years of experience in teaching, research and industry. His current area of research includes manufacturing processes, tool design, quality engineering, supply chain management, Intellectual Property Rights and world class manufacturing. He has published and presented various papers on his research in international journals and national and international conferences. He is a Life Member of IIIE (India). Received June 2010 Accepted September 2010 Final acceptance in revised form September 2010

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