Busi 650-ILP Final
Integrative Learning Project: Dover Saddlery, Inc.
BUSI 650
Dr. Smith
Liberty University
March 7, 2014
Table of Contents
I. Abstract
II. Organizational Setting
III. Key Concepts
a. Quality
b. Total Quality Management
c. Innovation
d. Strategy Map
e. Balanced Scorecard
f. Six Sigma
g. Bench Marking
h. Inventory Management
IV. Conclusion
V. References
Abstract
The main purpose of the Integrative Learning Project (ILP) is to introduce an authentic or fabricated company/industry to research. The company’s organizational setting includes the mission statement of the company, who the internal/external customers are, what aspects can be contributed to achieve the organizations mission, and what role Christianity has with the organization. The research includes using eight different concepts learned throughout the course, explaining in detail how these concepts relate to the organization and the benefits the concepts offer to the organization, and what needs to be done to implement these concepts into the organization successfully. This ILP will prove that a successful business can be run effectively and efficiently when implementing the key concepts.
Organizational Setting
Dover Saddlery, Inc. is a leading specialty retailer in the English-style horseback riding industry in the United States. The company offers a large selection of quality and premium equestrian products to care for, ride, train, and compete a horse. Founded in 1975 by Jim and David Powers, the company has grown to be the largest multi-channel marketer of premier equestrian products by selling through direct and retail sales. The company serves the English rider through Dover Saddlery and the western rider through Smith Brothers. The company sells their products using catalogs, the internet, and retail stores. The product line includes a variety of items such as
BUSI 650
Dr. Smith
Liberty University
March 7, 2014
Table of Contents
I. Abstract
II. Organizational Setting
III. Key Concepts
a. Quality
b. Total Quality Management
c. Innovation
d. Strategy Map
e. Balanced Scorecard
f. Six Sigma
g. Bench Marking
h. Inventory Management
IV. Conclusion
V. References
Abstract
The main purpose of the Integrative Learning Project (ILP) is to introduce an authentic or fabricated company/industry to research. The company’s organizational setting includes the mission statement of the company, who the internal/external customers are, what aspects can be contributed to achieve the organizations mission, and what role Christianity has with the organization. The research includes using eight different concepts learned throughout the course, explaining in detail how these concepts relate to the organization and the benefits the concepts offer to the organization, and what needs to be done to implement these concepts into the organization successfully. This ILP will prove that a successful business can be run effectively and efficiently when implementing the key concepts.
Organizational Setting
Dover Saddlery, Inc. is a leading specialty retailer in the English-style horseback riding industry in the United States. The company offers a large selection of quality and premium equestrian products to care for, ride, train, and compete a horse. Founded in 1975 by Jim and David Powers, the company has grown to be the largest multi-channel marketer of premier equestrian products by selling through direct and retail sales. The company serves the English rider through Dover Saddlery and the western rider through Smith Brothers. The company sells their products using catalogs, the internet, and retail stores. The product line includes a variety of items such as
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