A Study on Enhanced Employee Performance Through Soft Skills

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PROJECT REPORT - A STUDY ON ENHANCED EMPLOYEE PERFORMANCE THROUGH SOFT SKILLS

AT DZINE-HUB CREATIONS PVT.LTD.

TABLE OF CONTENTS
S.noTITLEPage No
1.Acknowledgement10
2.Executive Summary11-12
3.List of Tables13-14
4. List of Figures15-16
Chapters

1.Introduction17-48

1.1 Definition of Soft Skills17
1.2 Hard Facts About Soft Skills19
1.3 Top 60 Soft Skills21
1.4 Soft Skills Gap – Do You Have One?23
1.5 Distinction Between Hard Skills & Soft Skills25
1.6 Soft Skills Are Important28
1.7 Soft Skills Types28
1.8 The Benefits of Soft Skills31
1.9 Employee Performance32
1. 10 Commitment to Performance33
1.11 Indian Scenario41
1.12 Need of The Hour42
1.13Objectives43
1.14Scope43
1.15Limitations44
1.16Industry Profile44
1.17Company Profile46

2.Review Of Literature49-64

2.1Expert Opinion49
2.2Self-management skills51
2.3People skills53
2.4The hard facts about soft skills54
2.5Soft skills are the counterpart of hard skills58
2.6Soft skills are at least as important as technical skills 59 2.7Hard skills vs. Soft skills – which is more important60 2.8How to define employee performance standards61
2.9Will formal training enhance your soft skills62

3.Research Methodology65-69

3.1Meaning of Research Methodology65
3.2Objectives of Research Methodology66
3.3Types of Research66
3.4Sample Design66
3.5Tools of data collection67
3.6Sources of data67
3.7Universe of the study68
3.8Pre Test68
3.9Statistical Tool68

4.Data Analysis and Interpretations70-94

4.1Soft Skills Component70
4.2Essentiality of Soft Skills71
4.3Best Place To Impart Soft Skills Training72
4.4Sufficient Importance On Soft Skills at Educational Institutions73 4.5Importance Of A Particular Soft Skill74
4.6Soft Skills Training Improves Your Performance At Work75 4.7How Much Importance Do Soft Skills Have at Work76
4.8How Often Soft Skills Are Used At Work77
4.9Hard skills Vs. Soft Skills78
4.10How much Time One Would Spend On Soft Skills Training in a week79 4.11Hindrances Faced at Work80
4.12Performance Enhancement Due To Soft Skills Training81
4.13Will Role Specific Soft Skills Training Have A Better Impact On Your Work82 4.14Should Soft Skills Training Be Mandatory83
4.15Methods to identify developmental areas in individual performance84 4.16Fees For Soft Skills Training85
4.17 Minimum Term To Be Served Clause, Justifiable Post Training86 4.18Minimum Term Acceptable Post Training87
4.19 Soft Skills Training Benefit To Individuals88
4.20Soft Skills Training Benefit To Company89
4.21 On Whether Soft Skills Training would lead to Higher Self Confidence90 4.22On Soft Skills Training Bringing About An Overall Transformation in your Life91 4.23 Best Ways To Remove Performance Bottlenecks92

4.24 On Soft Skills being made a crucial requirement for performance Appraisal93 4.25 Amount Of Stress On Soft Skills During Overall Performance Appraisal94

5.Summary and Conclusions95-101

5.1 Findings95
5.2 Summary97
5.3 Conclusion99

BIBLIOGRAPHY102-104

APPENDICES
Appendix A: Questionnaire105-108

18th February 2013

TO WHOMSOEVER IT MAY CONCERN

This is to certify that Ms.AsmaSiddiq, student of II year MBA-HRM from Loyola College, Pondichery University, Chennai has successfully completed her project titled “Study on enhanced employee performance through soft skills” from 11th March until 22nd April 2013 in our organisation. She has submitted the report as per the requirements. Since the project involved confidential concepts and data, she should not divulge or use her findings anywhere outside dZine-Hub. We wish her success in her future endeavours.

For dZine-Hub Creations Pvt. Ltd.

Fahd Adam
Manager - Business Development

2ND FLOOR, PARAGON HOUSE, 48, SEYMOUR GROVE, MANCHESTER M16...
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