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a case solution
Case solution: Ethical Dilemma
What course themes do you see present in the case?
Experimental exercise Who Can Catch a Liar is about emotional intelligence and its effect on the productivity of the workers at workplace. Human have inherited the ability to respond various stimulus differently. Being differs from each other in terms of their personality, behavior, needs, wants, demands and expressing their emotions at different situation. Emotional intelligence is the ability of the person to know about their emotion, what they demand and how person emotions affect the people who present in the surroundings. A person who is self-saturated knows everything about his/her emotion can understand the feelings of others. Emotional intelligence is the base of perception that is viewpoint about the feeling and attitude of others present in the vicinity of a person. If a person lies and speak the truth, nobody have an already programmed tool to give weight to their perceptions. It is the emotional intelligence that not only enables a person to understand their emotions, but also let them perceive the thinking of others about a specific situation. It is not an inborn character rather it is a continuous process of learning from people present in the close vicinity, experience, and through training at workshops or seminars. Most of the managers think that most happy workers are proving to be assets for the business. Because they understand the feelings of others, respond them accordingly and always get quick and adequate response. These people are self-motivated, respect others skills and are mindful (do their work with full attention). Because of these characters and the inner piece such people or workers at the workplace do best at their job and are involve in less turnover intention as compared to disturb people emotionally. Inner peace and controlling one’s emotion, insight of other feelings and confidence are the key characteristics of a competent worker. Companies

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