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Workshop Overview

• Welcome & Introductions • Course Overview- resources, expectations & contacts • Assessment Requirements • First Unit- Manage Human Resource Services

Page 1

Welcome!
Get to know each other! Draw a picture of an animal that symbolises your personality! Each person will have the opportunity to discuss this with your partner then your partner will introduce you to the group.

Course Overview
• • • • • • • 11 Units Prescribed Text Recommended Texts Customised Training Contacts Student Contacts Course wiki & discussion board Competency Based Assessment

Page 3

BSB51004 Diploma of Human Resources

BSBHRM501A – Manage Human Resource Services
Dwyer & Hopwood 2010, Ch 15 Jones 2010, Ch 1-4

Introduction
This unit is about being able to oversee and deliver human resource services: 1. Determine strategies for delivery of human resource services 2. Manage the delivery of human resource services 3. Evaluate human resource service delivery 4. Manage integration of business ethics into human resource practices
Page 5

Effective HR planning allows you to ensure that you are filling your business with the right sort of people who are happy and healthy in their jobs. This in turn assists your organisation in becoming more productive and ultimately more profotable

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Human Resource Management?
The Human Resource Management (HRM) process consists of the activities necessary for staffing the organisation and sustaining high employee performance. HRM deals with issues such as: • Workforce planning • Recruitment • Employee Relations • Organisational Development • Remuneration • What else can you think of?
Page 7

HRM Objectives
Three (3) core elements needed for organisations to function effectively:1. Mission, Vision and strategy 2. Organisational Structure 3. Human resource management

Page 8

For interactive discussion

What is your organisations vision and mission statements? Do you

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