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Unit 9 D2

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Unit 9 D2
f you would like to improve the awareness and take-up of your course, the ISRM can offer you a ‘Click for details’ button next to your advert, this link will take prospective participants through to an advert for your course. The advert will need to contain an ISRM logo, available by request for all trainers and will need to promote ISRM courses only. There is a small charge for this service.

If you would like to take advantage of this promotional opportunity please call Tricia Robinson on 01509 226476 with any queries, or email through your advert to trish@isrm.co.uk

In addition to courses of study leading to membership at full and diploma level, the Institute also has a comprehensive vocationally based short course training programme aimed at improving the skills of all levels of staff in the sport and recreation
…show more content…
Please contact ISRM on 01509 226474, email courses@isrm.co.uk

Supervisory Management Certificate
The role of the supervisor is crucial to the provision of good customer service in all organisations. Supervisors are responsible for the day-to-day performance of other staff, the well-being and safety of customers and staff, as well as the day-to-day operation of the building. This requires a range of skills, knowledge and confidence, combined with experience. ISRM recognises the importance of this role and has specifically developed this qualification to address the needs of existing and aspiring supervisors.

Unit 1: Employment practice in sport and recreation
The aim of this unit is to prepare the supervisor in the role of assisting the organisation in the process of human resource management, including the technical aspects of organisational human resource needs, recruitment and the selection process. Further, it explores the underlying principles of effectively motivating and managing staff.

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