Verbal Communication In Health And Social Care
Communication is the imparting or exchanging of information by speaking, writing, or using some other medium. With in all health and social care settings workers have to talk to service users. It’s important that they are communicated to in the correct way to way and they are made to feel accepted and respected.
Verbal communication
Verbal communication is getting across a message, idea, or feeling through the use of mouth. Verbal communication is the main way of communicating face-to-face. The key components of the verbal communication are words, sound, speaking, and language.
Non-verbal communication
This is communication without words, the messages we send out with our eyes, facial expressions, hands and arms, gestures and posture. …show more content…
Talking to a group can often make people feel threatened and they may keep quiet to avoid this feeling or to avoid other people’s reactions to their opinions. It is therefore important to make sure the group has the right emotional atmosphere. People in groups often use humour or other friendly behaviour to give the group the right feeling to encourage everyone to talk. In some group talks such as team meeting and class room discussions there is a leader. Having this leader can be useful to encourage people to express their ideas and opinions and help the group co-ordinate taking turns with talking. The group leader can also help focus the group on one topic. Group communication fails if everybody speaks at once. It is important that people sit in a circle so they can see each other to creating a positive feeling and it makes it more successful in turn …show more content…
If you went to any health and social can setting you may speak to someone at reception who would speak to you in a formal manner. You would be greeted by a phrase like “Good morning, how may I help you?” this formal communication is used as it widely understood and shows respect to others. The degree of formality used is called the language ‘register’. Some people may prefer to greeted in an informal manner as it puts them at ease and feel like the person they are speaking to is like them. However in many situations informal language can make people feel that they aren’t respected. If you are formal you may also offend others and come across posh and
Verbal communication
Verbal communication is getting across a message, idea, or feeling through the use of mouth. Verbal communication is the main way of communicating face-to-face. The key components of the verbal communication are words, sound, speaking, and language.
Non-verbal communication
This is communication without words, the messages we send out with our eyes, facial expressions, hands and arms, gestures and posture. …show more content…
Talking to a group can often make people feel threatened and they may keep quiet to avoid this feeling or to avoid other people’s reactions to their opinions. It is therefore important to make sure the group has the right emotional atmosphere. People in groups often use humour or other friendly behaviour to give the group the right feeling to encourage everyone to talk. In some group talks such as team meeting and class room discussions there is a leader. Having this leader can be useful to encourage people to express their ideas and opinions and help the group co-ordinate taking turns with talking. The group leader can also help focus the group on one topic. Group communication fails if everybody speaks at once. It is important that people sit in a circle so they can see each other to creating a positive feeling and it makes it more successful in turn …show more content…
If you went to any health and social can setting you may speak to someone at reception who would speak to you in a formal manner. You would be greeted by a phrase like “Good morning, how may I help you?” this formal communication is used as it widely understood and shows respect to others. The degree of formality used is called the language ‘register’. Some people may prefer to greeted in an informal manner as it puts them at ease and feel like the person they are speaking to is like them. However in many situations informal language can make people feel that they aren’t respected. If you are formal you may also offend others and come across posh and