User Manual

Only available on StudyMode
  • Download(s) : 27
  • Published : May 20, 2013
Open Document
Text Preview
[pic]

[pic]

IATI - INTERNATIONAL AIR TRAVEL INDEX
IATI

Reservation System User Manual – Ver.1

Index

1.Access to system………………………………………………………………………………………............2

2.Main Page ......................................................................................................3

2.1 Find a Ticket (Search for domestic and international flights)…………………3

2.1.1 Domestic Lines Reservations …………………………………………4

2.1.1.1 Introduction to reservation page…………..6

2.1.1.2 Creating PNR and putting option……………. 8

2.1.1.3 Ticketing…………………………………….9

2.1.2 International Lines Reservations………………………...............11

2.1.3 Ticketing Processes ( Cancellation– Refund – Modification )……….……15

2.2 Orders ……………………………………………………………………………16

2.2.1 Booking………………………………………................................16

2.2.2 Finalized………………………………………………………………….17

2.2.3 Searching PNR/E-Ticket…………………………………………………17

2.3 Finance……………………………………………………………………………..17

2.3.1 Account Info…………………………………………………………...18

2.3.2 Payments…………………………………………………………………..18

2.3.3 Vpos Transactions…………………………………………………………18

2.3.4 Bank Money Transfer………………………………………………..19

2.4 Invoices……………………………………………………………………….…19

2.4.1 Approved IATI invocies………………………………………..20

2.4.2 Approved Bonus invoices……………………………………. 20

2.4.3 Approved Commission invoices….. …………………........21

2.4.4 Invoice PNR Table…….…………………………………………….21

2.4.5 Credit Card Slip………………………………………………………………..21

2.5 Agent Profile…………………………………………………………………..22

2.5.1 Agency Commissions………………………………………………….23

2.6 User Management……………………………………………………………23

2.7 Reports……………………………………………………………………………24

2.8 Special Offers……………………………………………………………………………..24

2.9 Diamond Club ………………………………………………………………….25

2.9.1 Portfolio…………………………………………………………………..25

2.92 About…………………………………………………………………25

IATI Reservation System User Manual

Iati is an online reservation system which provides reservation and ticketing of domestic and international flights, reporting and accrual.

1.Access to the System

You may reach IATI either from www.iati.com or agent.iati.com You can login, register and get information about IATI from this page.

( Pic. 1)

[pic]

PICTURE 1

Access to the system through internet

When you click on the login button, you need to enter your system credentials in order to gain access to the site. ( Pic.2 )

[pic]

PICTURE 2

2. Main Page

After entry you get access to all the system features you authorized to use. ( Pic. 3 )

[pic]

PICTURE 3

2.1 Search for a flight ( Domestic Lines – International Lines )

You may search for a flight through this menu. ( Pic. 4 ).If you do not know the names of the airports, departure and arrival points can be looked up by simply clicking [pic] or by entering a nearby city name or IATA code

[pic]

PICTURE 4

2.1.1 Domestic Line Reservation

The flights matching your search criteria will be displayed on the same page (Pic 5 ). The results can be sorted by clicking on the respected column.

[pic]

PICTURE 5

On some flights you may see two prices next to the flight information. The lower price is the lowest possible price in economy class, it includes taxes and the service charge. The higher price is the lowest possible price for a more flexible and upper class seat .( Pic. 6 ). You may proceed to reservation by picking one of those .

[pic]

PICTURE 6

[pic]

PICTURE 7 Definition of icons on lower right hand corner of flight information.

**Red Arrow: It displays the flight information you searched for.

**Loupe: It displays the availability and price class of the flight, it shows available number of seats....
tracking img