Unit 301 Communication and Professional Relationships with Children, Young People and Adults

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| | |This unit is a mandatory unit of the following qualifications: | | | |Level 3 Award in Support Work in Schools | |Level 3 Certificate in Supporting Teaching and Learning | |Level 3 Diploma in Specialist Support for teaching and learning in schools | | | |By achieving this unit you will complete the following Learning Outcomes: | | | |Understand the principles of developing positive relationships with children, young people and adults. | |Understand how to communicate with children, young people and adults. | |Understand legislation, policies and procedures for confidentiality and sharing information, including data protection. |

Please note:

Learning Outcome 3 may be covered in units 302 and 333.

Before commencing this assignment look at the following link pages to help you understand the communication process:

http://www.bized.co.uk/educators/level2/comms/activity/buscomms12.htm

http://www.bized.co.uk/educators/level2/comms/activity/buscomms13.htm

Learning Outcome 1: Understand the principles of developing positive relationships with children, young people and adults

Assessment Criteria

1.1Explain why effective communication is important in developing positive relationships with children, young people and adults.

1.2 Explain the principles of relationship building with children, young people and adults.

1.3 Explain how different social, professional and cultural contexts may affect relationships and the way people communicate.

Task 1

Explain why effective communication is important.
|In order to build a positive relationship with a child, young person or adult, effective communication is essential. The way in | |which we communicate ultimately forms the basis of our relationship with that individual. A positive relationship with any | |individual is important in developing trust, which in turn can lead to a feeling of being valued. If people are comfortable in our| |company they are more likely to communicate effectively with us. | | | |A lack of communication can lead to relationship problems. An individual who is unable to communicate effectively is likely to | |ostracize the person who they may want to build a relationship with. | | | |If good communication exists between the individuals involved it may prevent misunderstandings or unnecessary worries in the | |future. |

Give examples of how to build positive relationships.

|The principles of relationship...
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