Mr. Culton Rogers
Barriers to Effective Communication
The object of communication is a production of relaying verbal and non verbal messages. This is meant to be based on a continuous process. Communication intention has its origin and it is a message. This message maybe demonstrated through a medium, it will be administered through sender onto a receiver. It is important that this message be perfectly received in which the same manner as it was intended by the sender. When this is achieved they should respond within a short frame of time. This action produces communication in a two way process but, it will be not finished until all parties receives feedback from the sender to receiver which will be essential on how well the message is understood. In the following section we will discuss elements and process of communication and its components.
There are three elements, communication is a process and not an isolated event, communication involves at least two persons and the primary purpose of communication is the exchange of information. Wallace, H. & Roberson, C. (2009) stated, “communication is a process and not an isolated event and requires transmitting ideals, sending the idea through a medium, receiving the message, understanding the idea, and providing feedback to the message sender. If a failure occurs during any of these five steps, the communication process becomes flawed, and information will not flow in a smooth, accurate manner”. Next, communication involves at least two persons, “the desire or motivation to express ideas, thoughts, and feelings is based on the need for expression from one person to another” (Wallace, H. & Roberson, C. (2009). Next, “the exchange of information also occurs both formally and informally. For example, on a formal level, the information may be a new departmental directive regarding the use of force that each officer must sign after he or she has read it, or the information might be a roll-call briefing on the modus operandi of a serial rapist. And at an informal level, two officers may discuss, over a cup of coffee, which type of handgun is the best weapon to carry while off duty” (Wallace, H. & Roberson, C. (2009). The main components of communication process are Context, Sender / Encoder, Message, Medium, Recipient / Decoder, and Feedback.
First, Context is what the sender choose to send the massage within may be physical, social, chronological or cultural. Next, Sender / Encoder a person or group who uses verbal or nonverbal symbols that may have a great message to convey in background, approach, skills, competencies, and knowledge to produce required responds. Next, Message is the key idea in communication which triggers responds when it is clear. Next, Medium is the correctly chosen means used to effectively use for recipient to clearly interpret. According to Management Study guide ( 2011), it’s written medium is chosen when a message has to be conveyed to a small group of people, while an oral medium is chosen when spontaneous feedback is required from the recipient as misunderstandings are cleared then and there. Next, recipient / Decoder is the person or group to whom the message is intended. Next, feedback may be verbal or non verbal communication confirmed interpreted and process to be analyzed by sender.
An effective listening skill is essential for good communication. Listening is important in the communication process. The dynamics of listening means attentiveness, posture, expression, and decoding and interpreting the messages correctly in the process of communicating. The process of listening differs from hearing because; hearing just perceives the sounds while listening deals with listening with understanding whatever you are listening. You can say both the body and mind is involved in the process of listening. According to Management Study guide (2011), Listening is an...