Unit: 1 P1,P2 & M1
P1- Explaining the role of effective communication and interpersonal interaction in a health and social care context.
Effective communication is way in which people communicate towards each other. There are wide ranges of ways that communication can take place for example one to one conversations, group conversations. This can either be informal or formal depending on the individual’s outcome. An example of effective communication that can take place in a health and social care setting is a hospital, for example a nurse and her colleague are talking about how much they enjoy their jobs, and this is a form of effective communication.
One- To –One communication – A one to one happens when a person speaks to a individual, or writes to the individual to form effective communication. In a one to one communication, it is always effective as both of the people in the one to one work together effectively and interacts well, as both individuals are relaxed and are listening to each other, in a result the communication works effectively and both parties leave with a resolved matter and everything is positive. One to one communication can be formal or informal. An formal one to one communication can take place in a GP, where the patient is discussing their personal problem with the Doctor and the doctor is helping the individual out with their problem, this is part of effective communication as the one to one interacting is working effectively. An informal one to one communication, can take place in a health and social care setting, where two colleagues are on their lunch break and are discussing about how their day has gone so far and etc., this is a part of effective communication as both parties are interacting effectively.
Group communication -
In a group communication, there is often more going on as it is a wide range of people within the group. During the group communication, each individual will try and get their points and ideas across to the people within the
Effective communication is way in which people communicate towards each other. There are wide ranges of ways that communication can take place for example one to one conversations, group conversations. This can either be informal or formal depending on the individual’s outcome. An example of effective communication that can take place in a health and social care setting is a hospital, for example a nurse and her colleague are talking about how much they enjoy their jobs, and this is a form of effective communication.
One- To –One communication – A one to one happens when a person speaks to a individual, or writes to the individual to form effective communication. In a one to one communication, it is always effective as both of the people in the one to one work together effectively and interacts well, as both individuals are relaxed and are listening to each other, in a result the communication works effectively and both parties leave with a resolved matter and everything is positive. One to one communication can be formal or informal. An formal one to one communication can take place in a GP, where the patient is discussing their personal problem with the Doctor and the doctor is helping the individual out with their problem, this is part of effective communication as the one to one interacting is working effectively. An informal one to one communication, can take place in a health and social care setting, where two colleagues are on their lunch break and are discussing about how their day has gone so far and etc., this is a part of effective communication as both parties are interacting effectively.
Group communication -
In a group communication, there is often more going on as it is a wide range of people within the group. During the group communication, each individual will try and get their points and ideas across to the people within the
References: (http://www.businessdictionary.com/definition/informal-communication.html) (http://wiki.answers.com/Q/What_is_formal_communication_in_business_organization)