Training Functions of Nestle Bangladesh

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I nternship Report
TRAINING FUNCTION OF NESTLÉ BANGLADESH

I nternship Report
TRAINING FUNCTION OF NESTLÉ BANGLADESH

Prepared for:
Afsana Akhtar
Assistant Professor and Coordinator
BRAC Business School, BRAC University

Prepared by:
Syed Mohammad Shihan Sazid
ID: 07204036
BRAC Business School, BRAC University

Date of Submission: 8th January 2012

Letter of Transmittal

January 8, 2012

Afsana Akhtar
Associate Professor and Coordinator
BRAC Business School
BRAC University
SUBJECT: SUBMISSION OF INTERNSHIP REPORT
Dear Madam,
This is to inform you that I am submitting the internship project report “Training function of Nestlé Bangladesh” upon completion of my formal internship attachment with Nestlé Bangladesh Limited.

I have tried to discuss all the relevant points of a feasibility study while keeping consistency with Nestlé Bangladesh Limited.
I would be glad to clarify any discrepancy that may arise or any clarification that you may require regarding my project and report.
Sincerely,
_________________________
Syed Mohammad Shihan Sazid
ID: 07204036
BRAC Business School
BRAC University

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Acknowledgement
Firstly, I would like to thank Hasibur Rahman, Comapany Security Manager, Nestlé Bangladesh Ltd, and my Internship Supervisor, for entrusting me with such an important project and allowing me scope to work independently, providing all required support. I also thank Sumit Chakraborty, HR Officer – Training, Nestlé Bangladesh Ltd. for providing me with the information required to conduct my study.

Lastly and most importantly, I would like to show my sincere gratitude to Ms. Afsana Akhtar, Associate Professor, BRAC Business School, BRAC University, my faculty supervisor for constant supervision and guidance. I am also thankful for the patience that she has shown during the project. In addition to this, knowledge on business strategies and training and development course has been of much help to my decision making.

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Executive Summary
Nestle is world’s largest health, nutrition and wellness company. Although globally it is twice in size of its nearest FMCG (fast moving consumer goods) competitors, in Bangladesh its journey is relatively new. But recent times it has experienced an organic growth of 40% and this trend predicted to continue in the coming few years. Nestlé Bangladesh focus on continues excellence of their employees for their better performance in the work at Nestlé and for the betterment of their career. In this paper there is a complete discussion about the current training process and also the process of end result evaluation. Training need assessment, preparation, training, feedback and finally work on feedback these are the step to conduct any training. By following these processes they providing training on Functional Skills, Organizational Knowledge, Business Skill, and Leadership Skill. The company has particular standard that they need to maintain for each session conducted.

However every time it becomes difficult to evaluate the outcome by using rating or

scoring process from the trainings and also it is not possible to numerically express the improvement of knowledge, skill and behavior that are use deliver through trainings. As a result in this paper an assessment is shown from result evaluation perspective and process evaluation perspective. Kirkpatrick Model is used for assessing from the result evaluation perspective and Context, Input, Process, Product Model (CIPP Model) is used for process evaluation perspective. The existing process of Nestlé Bangladesh does to match point to point with these models but it is serving the purpose efficiently and cost effectively. However in the coming days current training function will require modification according to the business need, as a result these assessment may help them for further improvement.

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Table of Content
Part One: Introduction to the report………………………………………………..…1-3 Part Two:...
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